Jenna Loeber
Jenna Loeber at DCH Academy Honda
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Jenna Loeber

Service Advisor

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Jenna Loeber

April 24, 2024

Dealership Rating
Employee Rating

Courteous knowledgeable and helpful with follow through regarding all my questions .The finance department answered all my questions.Amber Rose made the whole process smooth and easy. More

by Rampulla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Rose Brown

Apr 24, 2024

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Joseph Lapore General Manager

December 22, 2023

Dealership Rating
Employee Rating

Ron was an excellent salesman. I am very happy with my brand new vehicle. Thank you! More

by Kisten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes, Ronny Ghaida

Dec 22, 2023

DCH Academy Honda responded

Thank you, Kisten, for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again! Best Regards, Joseph Lapore General Manager

December 18, 2023

Dealership Rating
Employee Rating

Best place to go for Honda service. I am a repeat customer for all my cars. More

by sippy3551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

DCH Academy Honda responded

We are very happy to hear Jenna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Joseph Lapore General Manager

December 06, 2023

Dealership Rating
Employee Rating

Jordan was a great service advisor. Very on point and knowledgeable. Helped me every step of the way More

by Vinpizza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

DCH Academy Honda responded

Thank you for your very kind review. Jordan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

November 25, 2023

Dealership Rating
Employee Rating

Quick and job done efficiently. It was my first time getting my oil changed at a Honda dealership. Will return More

by ROBERT.JONES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda, Robert, we look forward to having you as a valued customer for many years to come! Best Regards, Joseph Lapore General Manager

October 29, 2023

Dealership Rating
Employee Rating

Jenna is always so helpful and accommodating when we bring our vehicles in for service. She is always pleasant and willing to go out of her way for us. More

by JENAVERSANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 29, 2023

Dealership Rating
Employee Rating

I had a positive experience, and would strongly recommend working with them. Service was top notch. More

by JOEWEB18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 28, 2023

Dealership Rating
Employee Rating

DCH Academy Honda has long been a place I count on for maintaining my Honda Civic(s) over the years. Jenna, my Service Advisor, is wonderful and keeps me on track with vehicle maintenance. She is extremel More

by FAURIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our Jenna. We're glad to hear she delivered such a great experience! Best Regards, Joseph Lapore General Manager

October 21, 2023

Dealership Rating
Employee Rating

Jenna is wonderful to work with. She has a real understanding of how to address your car issues & does so with kindness & compassion. These are rare qualities & you are lucky to hav More

by YOGABYMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Breeden

Oct 22, 2023

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jenna met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Joseph Lapore General Manager

October 18, 2023

Dealership Rating
Employee Rating

George is always at his best, knows what need to done and have done expeditiously and always keep me updated on the status of the service and keep me informed of the things that need to be done in the future More

by jlegaspiv69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

DCH Academy Honda responded

We are very happy to hear that George always provides you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Joseph Lapore General Manager

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