Jenna Clancy | Page 16

I don't think my needs were met. I was over my mileage by a few miles due to constantly having to reschedule my appointment to ensure I had funds to cover complete service. Now I am I was over my mileage by a few miles due to constantly having to reschedule my appointment to ensure I had funds to cover complete service. Now I am having to pay out of pocket for the repairs needed that would have been covered had the representative assisted. When I picked the vehicle up they representative who assisted was beyond amazing, and even expressed disappointment that during the check in I was not assisted to the best of the staffs ability. More

by Jwilder369 Verified Customer Verified Customer

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Every one is very friendly and helpful . The service was excellent and done in a timely manner . The service was excellent and done in a timely manner . More

by RONDT44 Verified Customer Verified Customer

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I was late for my appointment and they waited. That's good otherwise I would have had to reschedule. That's good otherwise I would have had to reschedule. More

by graciecurry1952 Verified Customer Verified Customer

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Unclear about what was covered under extended warranty. Conflicting information. When told that stabilizer links were not included, I said don't do the work. She came back and said the work was already don Conflicting information. When told that stabilizer links were not included, I said don't do the work. She came back and said the work was already done and there was nothing she could do. More

by DJCHANCE Verified Customer Verified Customer

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Had a issue with my car where I had to return multiple times to resolve it.finally got it resolved with the help of the General manager.I think the service manager gave up to soon times to resolve it.finally got it resolved with the help of the General manager.I think the service manager gave up to soon More

by roscoe57 Verified Customer Verified Customer

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Tech damaged my vehicle. No response for correction, other than my fault, now suing dealership. No response for correction, other than my fault, now suing dealership. More

by johnny.lawrence56 Verified Customer Verified Customer

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Friendly staff. Waiting room was clean and comfortable. Stopped in and made an appointment. Came in for my appointment and car was worked on right away. Waiting room was clean and comfortable. Stopped in and made an appointment. Came in for my appointment and car was worked on right away. More

by SJJ545 Verified Customer Verified Customer

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Well run. Jenna did a terrific job for. Prompt and smart. Easy to work with. Jenna did a terrific job for. Prompt and smart. Easy to work with. More

by Don Verified Customer Verified Customer

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No communication, I had to show up and ask for a manager that was nowhere to be found that was nowhere to be found More

by jenn9496 Verified Customer Verified Customer

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A recalled part was out of stock. so I need to make another 90 minute appointment. This is not convenient. so I need to make another 90 minute appointment. This is not convenient. More

by GJLANG76 Verified Customer Verified Customer

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