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Jenah Huff

Overview Reviews (13) Inventory (616)

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Jenah Huff

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Jenah Huff

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

13 Reviews

Overview Reviews (13) Inventory (616)

4.8

13 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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13 Reviews of Jenah Huff

November 07, 2024

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Employee Rating

So easy to have the vehicle serviced at Brogden, staff is very welcoming and knowledgeable. Jenah was really helpful, even the system not showing the appointment she was able to get the truck in the schedule very welcoming and knowledgeable. Jenah was really helpful, even the system not showing the appointment she was able to get the truck in the schedule. More

by Paulo Faleiros

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 08, 2024 -

Robert Brogden Buick GMC responded

Thank you, Paulo! We're thrilled to hear that you had such a positive experience at Robert Brogden Buick GMC. Our team takes pride in providing excellent service, and we're glad that Jenah was able to assist you with your truck's appointment. We appreciate your kind words and look forward to welcoming you back for any future service needs! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

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Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! I would recommend anyone to get their GM vehicles serviced at Brogden! More

by Yong Kim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Troll, Jim Self, Brian Everhart, Brian Land, Scott Phegley, Todd Kelly

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Nov 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recommending Robert Brogden Buick GMC for GM vehicle service. Our team strives to provide excellent service, and it’s great to hear that you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

November 02, 2024

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Best sales department best finances best service they always take care of me. This is my 10th truck that I bought from them. always take care of me. This is my 10th truck that I bought from them. More

by abraham6

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter Sargent, Tim Lewis, Brian Everhart, Jimmy Carpenter, Lee Habiger, Jamaica Johnson, David Estrada, Todd Kelly

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Nov 04, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our sales, finance, and service departments at Robert Brogden Buick GMC. Congratulations on your 10th truck purchase! We truly value your loyalty and look forward to assisting you again in the future. Safe travels in your new truck! Sincerely, The Robert Brogden Buick GMC Team

November 01, 2024

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Great and timely service! Thanks for your good work! I don’t have any more words!! Thanks for your good work! I don’t have any more words!! More

by krhyser

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for the wonderful review! We're thrilled to hear you had a great experience with our service at Robert Brogden Buick GMC. Your kind words motivate us to keep up the good work. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 31, 2024

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Employee Rating

Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered under warranty but he involved his manager and they called their GMC representative. I have all my service work done at Brogden. Brian called me back in a very short time, told me that they had discussed the mouse situation with the GMC representative and agreed that this was not any fault of mine and that it would be covered under warranty with no cost to me. I am very appreciative of both Brian and the service manager for siding with me as the customer in this very unique situation. Thank you Brian! More

by randy.tostenson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada, Scott Phegley, Todd Kelly

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Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about Brian and our service team at Robert Brogden Buick GMC. We're glad we could resolve the unique situation with your windshield washer reservoir swiftly and to your satisfaction. Thank you for your loyalty in choosing us for your service needs. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 18, 2024

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Employee Rating

For the most part the experience was great. The finance department was nit forthcoming with some details. For example nor wanting us choose gm finance but instead wanting us to go with other ba The finance department was nit forthcoming with some details. For example nor wanting us choose gm finance but instead wanting us to go with other banks..I did not like that More

by lovemoretambaoga

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Terrie Horton, Sebastien Granger, Lee Habiger, Brian Land, Dominik Warren, Sam Skid, Todd Kelly

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Oct 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the finance department at Robert Brogden Buick GMC. Your concerns about the financing options will be looked into, as we aim to provide transparency and choice to our customers. If you have any further questions or would like to discuss this matter, please feel free to contact us directly. We value your input and hope to serve you better in the future. Sincerely, The Robert Brogden Buick GMC Team

September 14, 2024

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Employee Rating

My windshield was broken after picking up car. Called to discuss and was treated what I would describe as badly. Not interested in even finding out details - went straight to “we didn’t do it.” Wa Called to discuss and was treated what I would describe as badly. Not interested in even finding out details - went straight to “we didn’t do it.” Was told he would call back the next week when guys were back in and never received a call. I bought my car from Brogden and had just spend over $4k in repairs just to be treated this way. Not a happy customer. More

by mthemanj

Verified Customer

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Service Time

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Recommend Dealer

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Sep 18, 2024 -

Robert Brogden Buick GMC responded

When you spoke with our Service Manager, he advised that the technician who worked on your vehicle noted the windshield was broken prior to your service. He offered to assist you in getting the window repaired using our preferred vendor at dealer cost, however that offer was declined. Please contact us if there is anything further we can do to try and resolve this together. Sincerely, The Robert Brogden Buick GMC Team

September 12, 2024

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Employee Rating

Awesome service and support from honest folks. I would suggest anybody to reach out and work with them. I would suggest anybody to reach out and work with them. More

by SHAWN.SMITH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada, Scott Phegley, Todd Kelly

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Sep 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review, Shawn! We truly appreciate your kind words about the service and support you received at Robert Brogden Buick GMC. It's great to hear that you found our team to be honest and helpful. We look forward to assisting you again in the future, and don’t hesitate to spread the word about your positive experience! Sincerely, The Robert Brogden Buick GMC Team

September 06, 2024

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Employee Rating

Jenah and the Service Manager listened to my Tale of Woe and managed to get my Transmission repaired in a timely manner and under warranty. KUDOS TO BOTH for a GRRRRReat Job. Jim Kater and managed to get my Transmission repaired in a timely manner and under warranty. KUDOS TO BOTH for a GRRRRReat Job. Jim Kater More

by wfdret1996

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 06, 2024 -

Robert Brogden Buick GMC responded

Thank you, Jim, for your wonderful review! We're thrilled to hear that Jenah and our Service Manager were able to assist you with your transmission repair in a timely manner and under warranty. Your kind words mean a lot to us here at Robert Brogden Buick GMC. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 02, 2024

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Employee Rating

I had a great experience while getting an oil change. Usually it takes an hour or longer but this time it only took about 30 minutes. Jenah was very nice and pleasant in helping me. Usually it takes an hour or longer but this time it only took about 30 minutes. Jenah was very nice and pleasant in helping me. More

by kimberlywinton596

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Robert Brogden Buick GMC responded

Thank you, Kimberly, for sharing your fantastic experience at Robert Brogden Buick GMC! We're thrilled to hear that your oil change was completed in just 30 minutes and that Jenah provided you with great service. We always strive to make your visit as efficient and enjoyable as possible. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

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