Jemar DuBose | Page 4

Our sales agent is very knowledgeable of the product, took the time to ensure we had all the needed information, and follow up was impeccable took the time to ensure we had all the needed information, and follow up was impeccable More

Report | Print

Overall experience was great. Everyone knew there product well, was helpful, and easy to work with Everyone knew there product well, was helpful, and easy to work with More

Report | Print

Fair, honest and quick to return calls. What is this minimum stuff. Makes you look desparate What is this minimum stuff. Makes you look desparate More

Report | Print

I am on my third new BMW X7 from the BMW Store in Cincinnati. They are the absolute best! They truly do care that you have an excellent experience starting from the initial selection process, through Cincinnati. They are the absolute best! They truly do care that you have an excellent experience starting from the initial selection process, through the acquisition, and with all of the subsequent auto maintenance. They take the time to build the type of trusting and sincere relationships that result in repeat purchases. They also care about the greater Cincinnati community and have supported causes that help the region become stronger. There is no better dealership. More

Report | Print

I’m happy to write this review because my experience with The BMW Store was truly outstanding. Even more impressive was my sales associate, Matt Swartz. Living about 214 miles away, I was initially hesita The BMW Store was truly outstanding. Even more impressive was my sales associate, Matt Swartz. Living about 214 miles away, I was initially hesitant about purchasing a vehicle without seeing it in person—especially since I was particular about the color. I was looking for a maroon shade, not a bright red, and Matt went above and beyond to give me peace of mind. He thoughtfully parked the vehicle next to a true “red” BMW and sent me photos so I could clearly see the difference. That level of attention to detail meant a lot. Matt was knowledgeable, kind, and incredibly patient throughout the entire process. Thanks to him, the purchase was seamless from start to finish. Everyone I interacted with at the dealership was friendly and professional. I would absolutely recommend The BMW Store—and especially Matt Swartz—for anyone considering a BMW. They made what could have been a stressful, long-distance purchase into an enjoyable and confident experience. More

Report | Print

This is my second BMW. I upgraded to an X3 from an X1. Great service and quality of a car. I cannot say enough about how I was taken care of and the expedience of the se I upgraded to an X3 from an X1. Great service and quality of a car. I cannot say enough about how I was taken care of and the expedience of the service and salesman. More

Report | Print

The BMW Store is very impressive: clean, up to date, and welcoming. My salesperson, Mat Swartz, was very professional, considerate, and easy to deal with. I am very happy with my buying experiences at The B welcoming. My salesperson, Mat Swartz, was very professional, considerate, and easy to deal with. I am very happy with my buying experiences at The BMW Store! More

Report | Print

Julian was amazing to work with, he wasn’t pushy, didn’t play around and knew exactly what we wanted, would go back to him any day. play around and knew exactly what we wanted, would go back to him any day. More

Report | Print

Great service from a very knowledgable salesman. We got the right vehicle to meet our needs! We got the right vehicle to meet our needs! More

Report | Print

Out of town online purchase. Everyone was friendly and helpful at the dealership when we arrived. We were in and out quickly and they even returned our rental for us. Great exper Everyone was friendly and helpful at the dealership when we arrived. We were in and out quickly and they even returned our rental for us. Great experience. More

Report | Print