Jemar DuBose | Page 4

I am on my third new BMW X7 from the BMW Store in Cincinnati. They are the absolute best! They truly do care that you have an excellent experience starting from the initial selection process, through Cincinnati. They are the absolute best! They truly do care that you have an excellent experience starting from the initial selection process, through the acquisition, and with all of the subsequent auto maintenance. They take the time to build the type of trusting and sincere relationships that result in repeat purchases. They also care about the greater Cincinnati community and have supported causes that help the region become stronger. There is no better dealership. More

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I’m happy to write this review because my experience with The BMW Store was truly outstanding. Even more impressive was my sales associate, Matt Swartz. Living about 214 miles away, I was initially hesita The BMW Store was truly outstanding. Even more impressive was my sales associate, Matt Swartz. Living about 214 miles away, I was initially hesitant about purchasing a vehicle without seeing it in person—especially since I was particular about the color. I was looking for a maroon shade, not a bright red, and Matt went above and beyond to give me peace of mind. He thoughtfully parked the vehicle next to a true “red” BMW and sent me photos so I could clearly see the difference. That level of attention to detail meant a lot. Matt was knowledgeable, kind, and incredibly patient throughout the entire process. Thanks to him, the purchase was seamless from start to finish. Everyone I interacted with at the dealership was friendly and professional. I would absolutely recommend The BMW Store—and especially Matt Swartz—for anyone considering a BMW. They made what could have been a stressful, long-distance purchase into an enjoyable and confident experience. More

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This is my second BMW. I upgraded to an X3 from an X1. Great service and quality of a car. I cannot say enough about how I was taken care of and the expedience of the se I upgraded to an X3 from an X1. Great service and quality of a car. I cannot say enough about how I was taken care of and the expedience of the service and salesman. More

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The BMW Store is very impressive: clean, up to date, and welcoming. My salesperson, Mat Swartz, was very professional, considerate, and easy to deal with. I am very happy with my buying experiences at The B welcoming. My salesperson, Mat Swartz, was very professional, considerate, and easy to deal with. I am very happy with my buying experiences at The BMW Store! More

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Julian was amazing to work with, he wasn’t pushy, didn’t play around and knew exactly what we wanted, would go back to him any day. play around and knew exactly what we wanted, would go back to him any day. More

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Great service from a very knowledgable salesman. We got the right vehicle to meet our needs! We got the right vehicle to meet our needs! More

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Out of town online purchase. Everyone was friendly and helpful at the dealership when we arrived. We were in and out quickly and they even returned our rental for us. Great exper Everyone was friendly and helpful at the dealership when we arrived. We were in and out quickly and they even returned our rental for us. Great experience. More

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Hank Stalling, Susan Ward, and Jemar DeBose were amazing to work with in our Certified Pre-Owned purchase at the BMW Store. If you are in the market for a BMW... The BMW Store is the spot to work with in our Certified Pre-Owned purchase at the BMW Store. If you are in the market for a BMW... The BMW Store is the spot More

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They didnt only made the process super easy, but the level of customer support makes you feel a true VIP. They really offer a premium service and package on the car that I bought. level of customer support makes you feel a true VIP. They really offer a premium service and package on the car that I bought. More

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Paul and Susan provide excellent service during the Sale and through out the lease period. and through out the lease period. More

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