Jeffrey Sunstrom
Jeffrey Sunstrom at Mercedes-Benz of Annapolis
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Jeffrey Sunstrom

Sales and Leasing Consultant

Mercedes-Benz of Annapolis

324 Sixth St
Annapolis, MD 21403

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4.3
71 Reviews

Dealership Experience

6 yrs, 11 mos

4.3

71 Reviews

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71 Reviews of Jeffrey Sunstrom

November 16, 2024

Dealership Rating
Employee Rating

Worst ever! Sales know nothing about cars and there’s nothing 1st class about it! More

by Worstexperever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dean Cunningham, Larry Cash,Sr

Nov 19, 2024

Mercedes-Benz of Annapolis responded

Worstexperever, We take all concerns seriously and strive to provide the highest level of customer service to our clients, and would appreciate the opportunity to look into this further. Our General Manager, Matt Dolesh, would like to talk to you about your experience but is unable to locate you in our database based on the screen name used in the review. At your convenience, please contact Matt at 443-875-0471 or mdolesh@mileone.com. Thank you.

September 12, 2024

Dealership Rating
Employee Rating

From the moment I entered the dealership, I was received so well. The level of professionalism was beyond what I expected. Jeff the sales person was very great at explaining everything so well. He made the More

by juddy.otieno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Cunningham, Allen Belcher

Sep 14, 2024

Mercedes-Benz of Annapolis responded

Congratulations on your new vehicle, Juddy! We hope you continue to choose us for all your automotive needs! Take care!

Sep 16, 2024

Mercedes-Benz of Annapolis responded

Congratulations on your new vehicle, Juddy! We hope you continue to choose us for all your automotive needs! Take care!

September 11, 2024

Dealership Rating
Employee Rating

Fantastic working with Jeff! !!! Highly recommended!!! His expertise and professionalism are second to none! He made buying a Mercedes a breeze! More

by Knamenke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Safe travels!

Sep 12, 2024

Mercedes-Benz of Annapolis responded

Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 11, 2024

Dealership Rating
Employee Rating

First class operation from the moment you walk in the showroom to the sales group (Jeff Sunstrom) to the finance administrator to the service department, this dealership rocks. More

by Marino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Mercedes-Benz of Annapolis responded

Marino, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 13, 2024

Mercedes-Benz of Annapolis responded

Hi Marino, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 11, 2024

Dealership Rating
Employee Rating

Jeffrey Sunstrom is a great dealer and representative for Mercedes Benz. He is personable, professional and extremely knowledgeable about Mercedes. I have recommended that my friends and colleagues request More

by bernadette.fobbs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dean

Sep 12, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 13, 2024

Mercedes-Benz of Annapolis responded

Hi, thanks for your praise and kind comments about our team. We hope you continue to choose us for all your automotive needs! Take care!

January 16, 2023

Dealership Rating
Employee Rating

From start to finish Jeffrey Sunstrom(Sales), Larry Cash (Finance) and all support staff exceeded our expectations. The process of buying our new car was comfortable, friendly and as easy as it gets. Thank More

by Thomas.hughes4285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher Chaudry, Larry Cash,Sr

Jan 19, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

January 04, 2023

Dealership Rating
Employee Rating

Highly recommended salesman. Had my deal done quick and easy. Thanks again Jeff for taking care of me. More

by bcuffley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2022

Dealership Rating
Employee Rating

I tried buying my car from this dealership and was treated poorly. Ended up buying from silver spring where the customer service impeccable!! That’s how a client should be treated , I only was buying More

by Chrissylindner
Customer Service
Friendliness
Recommend Dealer
No
Nov 08, 2022

Mercedes-Benz of Annapolis responded

Chrissylindner, Thank you for taking the time to review Mercedes-Benz of Annapolis. We value your feedback and apologize for your experience in our Sales Department. We take all concerns seriously and we would appreciate the opportunity to look into this further. Our General Sales Manager, Michael Herron, has made several attempts to contact you to address your concerns; however, we have not heard back as of yet. At your convenience, please reach out to Mike at 443-875-0473 or mherron@mileone.com. We hope to speak with you soon. Thank you.

Nov 08, 2022

Chrissylindner responded

I did speak to someone, I told him I had wanted to order a cla with your salesperson Jeff, had made an appointment with him, attempted 4 different times to confirm in which he blew me off, so I went to silver spring mbenz. I don’t see anything else to talk about this matter

October 01, 2022

Dealership Rating
Employee Rating

I am always pleased with the service I receive from Mercedes-Benz of Annapolis. I wouldn't think of taking it somewhere else. More

by Cyberguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Fader, Chuck Leyman, Alex Clothier , Michael Herron, Bryan Jenkins

Oct 06, 2022

Mercedes-Benz of Annapolis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oct 07, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

July 15, 2022

Dealership Rating
Employee Rating

Recently brought in our 2021 GLC300 to diagnose a dashboard trouble light. We had no appointment, as we live 75 miles away, and stopped by on the chance it would be a quick fix. It was not, and too More

by RobertV9698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronan Wood

Jul 16, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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