Jeffrey Serwas
Jeffrey Serwas at Advantage Chevrolet of Hodgkins
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Jeffrey Serwas

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.6
24 Reviews
4.6

24 Reviews

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24 Reviews of Jeffrey Serwas

October 31, 2024

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Employee Rating

I brought my silverado there I always take my truck there for service, people are always very friendly More

by ART21
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2024

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Jeff was very good. He explained everything perfectly and without any hesitation and also very knowledgeable. More

by JST1MRE1975
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Recommend Dealer
Yes

October 23, 2024

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Service center was thorough with explaining the process . I appreciate the text updates too. After the service center I asked the sales department for a trade-In value and they didn’t take the time to ask qu More

by greekgal84
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that our service center was thorough and that you appreciated the text updates. I strive to provide a great experience for all our customers at Advantage Chevrolet of Hodgkins. I understand your concerns regarding your interaction with the sales department. Your comments will help us improve our service moving forward. If you have any further questions or would like to discuss this in more detail, please feel free to reach out to me directly. I hope to serve you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

October 21, 2024

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Make vehicle is running properly, make sure the customer service is ok. Make sure customer service is friendly More

by keithr171
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your review! We're pleased to hear that your vehicle is running properly. At Advantage Chevrolet of Hodgkins, we prioritize friendly and attentive customer service. If you have any concerns or need assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 12, 2024

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Service was good. You guys just charge me so much money Maybe you all Should try to do something about that More

by ronaldkirk23
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the pricing for our services. At Advantage Chevrolet of Hodgkins, I strive to provide quality service and value. If you have any specific concerns or would like to discuss this further, please reach out to me directly. I value your input and hope to assist you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 11, 2024

Dealership Rating
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Don’t wash car, left software usb in car and dirty booties. Not a great More

by jvinci55
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Recommend Dealer
No
Oct 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We understand your concerns regarding the cleanliness of your vehicle and the oversight with the software USB. At Advantage Chevrolet of Hodgkins, we strive to maintain high standards of service. We appreciate you bringing this to our attention and encourage you to reach out to me directly so we can address your experience further. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 10, 2024

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Everything is great. Wish the car wash was better. makes the car look dirtier than when it came in. But overall the people in service are great and an asset to your deale More

by ielev8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

Oct 11, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your thoughtful review! We're thrilled to hear that your experiences with our service team and sales floor at Advantage Chevrolet of Hodgkins have been positive. We appreciate your feedback regarding the car wash, and we will certainly look into improving that aspect. Your loyalty means a lot to us, and we look forward to assisting you and your family again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 04, 2024

Dealership Rating
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Jeff did an excellent job in making sure my vehicle was mechanically ready for me drive safety and not having to come back. Thank you Jeff Latecia More

by Latecia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Oct 07, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Latecia! I truly appreciate your feedback and I am thrilled to hear that Jeff provided excellent service in preparing your vehicle for safe driving. At Advantage Chevrolet of Hodgkins, I strive to ensure our customers have a smooth experience and a reliable vehicle. I hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 03, 2024

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Great customer service experience one on one explaining, work being done. what to look for next the next time I need work done More

by bluuee1122
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Oct 04, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your kind words about the one-on-one customer service experience at Advantage Chevrolet of Hodgkins. It’s great to hear that you felt well-informed about the work being done and what to expect in the future. We look forward to assisting you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 30, 2024

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Employee Rating

I bring my automobile to this location every time I need service. Very professional employees. And I always return for great service... Thank you More

by Dquinlan18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you consistently choose Advantage Chevrolet of Hodgkins for your service needs. Our team takes pride in delivering professional and reliable service, and it's great to know you're always satisfied. We look forward to seeing you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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