Jeffrey Serwas
Jeffrey Serwas at Advantage Chevrolet of Hodgkins
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Jeffrey Serwas

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.7
48 Reviews
4.7

48 Reviews

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48 Reviews of Jeffrey Serwas

January 17, 2025

Dealership Rating
Employee Rating

Straight forward service. Lounge area is comfortable. Like the available snacks and coffee. Service ppl are professional. More

by aztlan1978
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jan 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I’m glad to hear that you enjoyed the comfortable lounge area and the amenities we provide at Advantage Chevrolet of Hodgkins. We take pride in our professional service team and appreciate your feedback. We look forward to welcoming you back on your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 15, 2025

Dealership Rating
Employee Rating

The service at the dealer was top tier! !!! The staff was very professional and personal…I will be back! More

by jobbajordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: josh miller

Jan 16, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! I'm thrilled to hear that you received top-tier service from our professional staff at Advantage Chevrolet of Hodgkins. I appreciate your support and look forward to welcoming you back soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 14, 2025

Dealership Rating
Employee Rating

I was there for an oil change and was pleased with the service. Only problem was the inspection video by the tech was hard to hear because of the music playing in the background. More

by donreedjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We’re glad to hear you were pleased with the service during your oil change at Advantage Chevrolet of Hodgkins. We appreciate your note about the inspection video and will definitely look into improving the audio quality for a better experience. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 06, 2025

Dealership Rating
Employee Rating

Jeff was great. Always there to answer calls and return them. Was never bothered when called for updates More

by ceciliarazo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey

Jan 07, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, Cecilia! We truly appreciate your kind words about your experience at Advantage Chevrolet of Hodgkins. It’s fantastic to hear that Jeff provided you with such attentive service. We strive to keep our customers informed and satisfied. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 01, 2025

Dealership Rating
Employee Rating

Scheduled maintenance, tires, brakes were all performed same day during my appointment and my vehicle was returned to me by end of day as promised. More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jan 03, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that your scheduled maintenance, tires, and brakes were completed in a timely manner and that you received your vehicle by the end of the day. At Advantage Chevrolet of Hodgkins, we strive to provide excellent service and appreciate your feedback. We look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 01, 2025

Dealership Rating
Employee Rating

I Love this dealership. It’s so easy to come in and get services done on all of our vehicles. More

by isabel.j.miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Isabel! We're thrilled to hear that you love Advantage Chevrolet of Hodgkins and that you find it easy to get services done on all your vehicles. We appreciate your support and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 27, 2024

Dealership Rating
Employee Rating

Always there for service years any thing what is right way part needed the car More

by giraldijasper45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I'm delighted to hear that you feel Advantage Chevrolet of Hodgkins has consistently been there for your service needs. Our team is dedicated to providing the right parts and assistance for your vehicle. I appreciate your trust in us and look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 13, 2024

Dealership Rating
Employee Rating

They honored a super deal for me. Once in a lifetime. I am truly grateful More

by Orri Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: josh miller

Dec 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! I am are thrilled to hear that you were able to take advantage of an incredible deal. Your gratitude means a lot to me! I look forward to seeing you again and hope to help you with more great experiences in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

December 11, 2024

Dealership Rating
Employee Rating

I’m very disappointed with my recent oil change and tire rotation service appointment. The receiving / write-up agent was very good, however, very disappointed with the mechanic service. More

by GUSTAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The receiving / service write-up agent was very good but not the mechanic who performed the service.

Dec 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Gustavo. I appreciate you sharing your experience regarding the oil change and tire rotation service at Advantage Chevrolet of Hodgkins. I’m glad to hear that the receiving agent provided good service, but I understand your disappointment with the mechanic service. Please feel free to reach out to me directly, as we would like to address your concerns and work towards a resolution. Thank you for allowing us the opportunity to improve. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 11, 2024

Dealership Rating
Employee Rating

I sat for a very long time for an appt oil change. I was overcharged 100.00 for said oil change. My mileage was in imputed wrong and almost sent to carfax . Also had a heated back and forth with anoth More

by 1ofdamacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro, Emily Salcido , Service writer that had to drive my car because many couldn’t drive manual

Dec 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us. I appreciate you taking the time to discuss your concerns with me and allowing us to resolve them. If you have any other questions or concerns, please feel free to reach out to me directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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