Jeffrey Purnell

JP was friendly, thorough and helpful in getting the ignition install done. He offered a Lyft to a coffee shop while I waited. He went over each item on the mechanics list, making sure I understood with ignition install done. He offered a Lyft to a coffee shop while I waited. He went over each item on the mechanics list, making sure I understood without pressuring me to have the work done. He was informing me , not selling me. Thank you, JP. More

by None25 Verified Customer Verified Customer

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I expected that I'd have to come back, but it was fixed with the initial appointment. Mr. Purnell was very kind and accommodating. with the initial appointment. Mr. Purnell was very kind and accommodating. More

by charlottehoff Verified Customer Verified Customer

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Betty is a keeper! She went above and beyond on the day of my appointment! She went above and beyond on the day of my appointment! More

by alldice1 Verified Customer Verified Customer

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The team was kind and accommodating, allowing us to get into an open slot for our repair as quickly as possible! Everyone was friendly, and our car came back great! into an open slot for our repair as quickly as possible! Everyone was friendly, and our car came back great! More

by CJMENARD1 Verified Customer Verified Customer

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Relaxed, professional. Pleasant experience all around. Thank you. I will definitely consider more service, if needed, at Everett Kia. Pleasant experience all around. Thank you. I will definitely consider more service, if needed, at Everett Kia. More

by monique5 Verified Customer Verified Customer

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Good Got me in and out quickly as I had a time conflict Nice people Nice people More

by epierce220 Verified Customer Verified Customer

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Service dept. Is great, they keep you updated on vehicle status And fast check in and out. Is great, they keep you updated on vehicle status And fast check in and out. More

by kjwandgaw Verified Customer Verified Customer

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I am sending this review to your company for the service department, namely JP Purnell was OUTSTANDING - AWESOME JOB, in taking care of us and our needs throughout the process. I highly recommend to use th department, namely JP Purnell was OUTSTANDING - AWESOME JOB, in taking care of us and our needs throughout the process. I highly recommend to use this service department for your vehicle needs. Thanks JP, the Wagner's. More

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An amazing customer service experience where I felt so welcomed and supported. I am always anxious going into to get my vehicle serviced as a xxxxx person of color. All my questions were answered, and the welcomed and supported. I am always anxious going into to get my vehicle serviced as a xxxxx person of color. All my questions were answered, and the whole process was handled very well. More

by manuel.hernandez1988 Verified Customer Verified Customer

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I realy don't want to say much since I already gave you 5 on all counts, but I had a great experience and the sales person was very knowledgeable and kind. Thank you very much on all counts, but I had a great experience and the sales person was very knowledgeable and kind. Thank you very much More

by amirv Verified Customer Verified Customer

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