Jeffrey Pool
Jeffrey Pool at INFINITI of Coconut Creek

Jeffrey Pool

Sales Manager

INFINITI of Coconut Creek

5501 West Sample Road
Coconut Creek, FL 33073

not yet
rated
16 Reviews

Husband to my wonderful wife, father to my two amazing children, and awesome son to my parents. Over 20 years of experience in Automotive Sales Management.

not yet
rated

16 Reviews

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Dealership Experience

10 yrs, 3 mos

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

16 Reviews of Jeffrey Pool

February 25, 2022

Dealership Rating
Employee Rating

I give Infiniti at Coconut Creek 5 stars for their professionalism, they are organized and very efficient. Dameon Jones and the Director of sales manager did an outstanding job in making this a win/wi More

by Deedee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ousley, Dameon Jones

Feb 28, 2022

INFINITI of Coconut Creek responded

Hi, Deedee! Thank you for the 5-star rating. We're happy to hear that working with Dameon elevated your experience with us. We hope to work with you again in the future. Safe travels! Sincerely, Michael Crowley - President

January 18, 2022

Dealership Rating
Employee Rating

Jeffrey is a great guy! in my experience found Jeffrey to be mindful, respectful, and honest in dealing. I would definitely refer anyone I know to him and his team! More

by ymiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Nadar, MJ Momplaisir

Jan 19, 2022

INFINITI of Coconut Creek responded

Hi, ymiara! Thank you for the 5-star review. We're happy to hear that working with Jeffrey elevated your experience with us. Your recommendation means the world to us. Have a great day! Sincerely, Michael Crowley - President

September 01, 2021

Dealership Rating
Employee Rating

Great team. They were very helpful throughout the whole process More

by eedwards4040
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Pereira , Anthony Ousley

Sep 01, 2021

INFINITI of Coconut Creek responded

Thank you for the 5-star review, eedwards4040! We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day!

July 08, 2021

Dealership Rating
Employee Rating

Jose Diaz was instrumental in assisting me to purchase the vehicle I wanted. I appreciate his hard work and dedication! I would definitely contact him again! More

by D.chavez41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz , Anthony Ousley

Jul 08, 2021

INFINITI of Coconut Creek responded

Hi, D.chavez41! Thank you for your 5-star review. We're happy to hear that Jose Diaz was able to elevate your shopping experience. If you have any further inquiries, please give us a call here at the dealership.

June 05, 2021

Dealership Rating
Employee Rating

If you like lying salesmen and incompetent management, this is the place for you. Sales department did everything they could to set sales back 50 years. Pathetic. Disgraceful. More

by Go to Infiniti of Orlando
Recommend Dealer
No

Other Employees Tagged: Jordan Kennedy, Larry Muirhead should get negative stars.

Jun 14, 2021

INFINITI of Coconut Creek responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 773-8594 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 25, 2021

Dealership Rating
Employee Rating

I’ve alway love going to coconut creek, they put the time and energy into making me happy with what I want. Goldbert is the man this is the 3rd car I got for my wife from this location and I alway leave hap More

by cbowes10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Goldbert Burton , Gabriel Lenchus

May 26, 2021

INFINITI of Coconut Creek responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

March 28, 2021

Dealership Rating
Employee Rating

Great customer service!Pleasure to deal with!Treated Great customer service! Pleasure to deal with! Treated with respect even shopping alone as a woman! Jeff and Ralph were terrific. A very pleasant More

by Kwendman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Reichhold

Mar 29, 2021

INFINITI of Coconut Creek responded

Thank you for the review as well as the 5-star rating and congratulations on your latest purchase! We really appreciate your feedback and we hope to see you at INFINITI of Coconut Creek again!

March 27, 2021

Dealership Rating
Employee Rating

Great dealership. Moe and Jeff were easy to work with. This is our second lease with them, will definitely be back. Process was very smooth and short More

by Cartermaria15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Nadar , Anthony Ousley

Mar 29, 2021

INFINITI of Coconut Creek responded

On behalf of all of us at INFINITI of Coconut Creek, I would like to thank you for sharing this great review about our team! We are thrilled that you enjoyed your experience and look forward to serving you again soon.

December 04, 2020

Dealership Rating
Employee Rating

The quality of customer service was exceptional when I encountered an issue that had been created by another dealer. They went above and beyond! Thank you! More

by InfinitiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Faul

Dec 07, 2020

INFINITI of Coconut Creek responded

To know that our team provided you with an exceptional service visit is so gratifying. Thank your for your visit and we look forward to serving you again soon.

October 30, 2020

Dealership Rating
Employee Rating

I purchased my car from Infinity of Coconut Creekand it I purchased my car from Infinity of Coconut Creek and it has been great dealing with them. When you go there see Jeff Pool, he is one of the managers More

by Ajohnson531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Troy Neal

Oct 30, 2020

INFINITI of Coconut Creek responded

Thank you for the great review, Ajohnson531! We are happy to know that you enjoyed our services. We can't wait for your next visit!

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