Jeffrey Pepper

This is my 5th Subaru from Kenny Ross, and I have loved every single one. All the staff are beyond friendly and helpful throughout the entire process even after the purchase. every single one. All the staff are beyond friendly and helpful throughout the entire process even after the purchase. More

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Efficient ,professional and listened to my concerns, when closing the transaction , it was completed in a timely manner when closing the transaction , it was completed in a timely manner More

by NANNAELLIE Verified Customer Verified Customer

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Caring and willing to work with you. Very professional and works very hard to explain the vehicle. Very professional and works very hard to explain the vehicle. More

by URB13 Verified Customer Verified Customer

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Enjoyed working with Jeff and Greg in their finding us a car, delivery and the explanation of the leasing process. car, delivery and the explanation of the leasing process. More

by oneexp Verified Customer Verified Customer

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Pleasant, knowledgeable and easy to work with. Able to supply auto. Good people to work with. Able to supply auto. Good people to work with. More

by oneexp Verified Customer Verified Customer

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New car purchase was smooth and handled professionally. Great team from sales through service. Would highly recommend! Great team from sales through service. Would highly recommend! More

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Mike in Service did a great job of answering questions I had about my leather seats and a safety feature. The waiting area was clean and had a nice selection of snacks. Jeff in Sales talked to me about the had about my leather seats and a safety feature. The waiting area was clean and had a nice selection of snacks. Jeff in Sales talked to me about the possibility of buying a new Cross Trek. More

by SUSAN_MARTIN_15644 Verified Customer Verified Customer

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We recently purchased a 2024 Subaru Ascent from Kenny Ross Subaru. This is the fourth Subaru we purchased from Kenny Ross Subaru or its predecessor. Ross Subaru. This is the fourth Subaru we purchased from Kenny Ross Subaru or its predecessor. More

by JBALAVAGE Verified Customer Verified Customer

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Made one call to Jeffrey and set up a time, Showed me the car I chose and it was very quick after that. He is the reason this is my fourth Subaru I purchased from this dealership. car I chose and it was very quick after that. He is the reason this is my fourth Subaru I purchased from this dealership. More

by John Nagy Verified Customer Verified Customer

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I originally leased my vehicle at Kenny Ross but when I returned to purchase the vehicle there was not a single positive in the entire experience. I spoke to two different people about my upcoming schedul returned to purchase the vehicle there was not a single positive in the entire experience. I spoke to two different people about my upcoming scheduled appointment to purchase my vehicle, upon arriving no one knew I was there to PURCHASE the vehicle. I was told that they would probably not have enough time to complete the purchase at the appointment (2:00 appointment time) that was made to purchase the vehicle. And i live 45 minutes from the dealership. I asked to speak to the manager, who I never saw. I was told the service department would need to inspect the vehicle at a cost of $295, which is ridiculous. They of course returned to tell me the car needed breaks and rotors at a cost of $650. Then I was told I was 4th "in line" to complete the purchase paperwork, which was going to take more than an hour. I had another obligation and was not going to be able to wait any longer to complete the purchase. I made another appointment to drive back to the dealership to purchase the car. After leaving Kenny Ross extremely angry I decided to inquire at another Subaru Dealer if I could purchase the vehicle at their dealership and they stated that I could. I went to Sendell Subara in Greensburg PA they were so helpful. They made me an appointment to purchase the car. We were in and out of the dealership in just over an hour. They also performed the same inspection of the vehicle, for FREE and told me I only needed rear breaks and that they would also be FREE. This was almost a $1000 savings and less service required. The purchase went seamless with exceptionally helpful professional staff, nothing like Kenny Ross. This was in September, and I never cancelled the appointment, I have yet to hear from Kenny Ross about returning to purchase the car. I guess they don't care about their customers. As a family with 3 Subaru's needless to say we love the brand!! We even recommended a friend go to Sendell and buy her next car. She also had a great experience, I would never recommend Kenny Ross. More

by stacymoon2431 Verified Customer Verified Customer

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