Jeffrey Oldham
Jeffrey Oldham at Herb Chambers Hyundai of Auburn

Jeffrey Oldham

Service Advisor

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.4
34 Reviews
4.4

34 Reviews

Write a Review

34 Reviews of Jeffrey Oldham

December 12, 2024

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Employee Rating

very easy drop off and pickup experience, friendly staff, very clean service and sales areas. More

by mxh59
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Recommend Dealer
Yes
Dec 13, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the positive feedback! Our Herb Chambers Hyundai of Auburn team appreciates your support and looks forward to seeing you again in the future!

December 12, 2024

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You did an excellent job on my car I can’t thank you enough.great people More

by mariekike
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Recommend Dealer
Yes
Dec 13, 2024

Herb Chambers Hyundai of Auburn responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers Hyundai of Auburn team can assist you again in the future!

December 04, 2024

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Brought my car in for a scheduled appt. To fix a issue that required a recall. This was the second time I went to this dealership for a recall. In both cases, I made the appt WEEKS in advan More

by Mpg
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Service Communication
Recommend Dealer
No
Dec 11, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We deeply regret any frustration or inconvenience caused by these unfortunate circumstances. Your feedback is important, and we're committed to improving our processes so that this doesn't happen again. If there's anything further you'd like us to address or discuss, please feel free to reach out directly. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

November 23, 2024

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Everything. Starting from the phone call, most professional all the way through to following up on the phone call on what was wrong with my car fixing everythi More

by Jrmogle
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Recommend Dealer
Yes
Nov 25, 2024

Herb Chambers Hyundai of Auburn responded

Jrmogle, we're delighted to hear about your positive experience with Herb Chambers Hyundai of Auburn! Our team is committed to providing professional service from start to finish. Thank you for sharing your feedback!

November 15, 2024

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Good experience with servicing my leased car for maintenance! Staff was friendly and accommodating! Thank you so much! More

by dsajorda
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Recommend Dealer
Yes
Nov 15, 2024

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that you had a positive experience with our service team at Herb Chambers Hyundai of Auburn! Thank you for your kind words, and we're always here to help whenever you need us.

November 13, 2024

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This dealership is excellent. Service is great and very professional. Timely, courteous, and very knowledgeable More

by curtdan17
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Recommend Dealer
Yes
Nov 13, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Hyundai of Auburn provided excellent service. We appreciate your support and look forward to serving you again in the future!

November 11, 2024

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Employee Rating

THEY HAVE A VERY GOOD TEAMS AND SERVICE, THE FUTURE. THEY PROVIDE TO CUSTOMERS IT'S A VERY GOOD REASON TO HAVE THEM FOR More

by colonrico58
Recommend Dealer
Yes
Nov 12, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the positive feedback! We're glad to hear that our team at Herb Chambers Hyundai of Auburn provided excellent service. We appreciate your support and look forward to serving you in the future!

October 31, 2024

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Employee Rating

Took my car on time everyone is pleasant out the door I went .. thank you More

by Joanne
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Recommend Dealer
Yes
Nov 01, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for choosing Herb Chambers Hyundai of Auburn, Joanne! We appreciate your positive feedback!

October 22, 2024

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Employee Rating

I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

by Smithrick335
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Recommend Dealer
Yes
Oct 23, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. We apologize for not providing you with a 5-star experience. Please reach out to me at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Oct 23, 2024

Smithrick335 responded

Hello, Thank you for your timely response. I’m not trying to be difficult but I believe the auto department in control of detailing and cleaning should be more detail oriented. Customers pay top dollar for vehicles so maybe I just expect a higher level of satisfaction/expectation.

October 09, 2024

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Employee Rating

Visited to have two issues resolved. Neither was resolved (one was diagnosed and part ordered) More

by Tteller
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Recommend Dealer
No
Oct 16, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for reaching out. I'm disappointed to hear that your concerns were not resolved during your visit. Please contact me directly if I can be of further assistance in addressing this matter. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

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