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Jeffrey Oldham
Jeffrey Oldham at Herb Chambers Hyundai of Auburn

Jeffrey Oldham

Service Advisor

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.4
31 Reviews
4.4

31 Reviews

Write a Review

31 Reviews of Jeffrey Oldham

November 23, 2024

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Employee Rating

Everything. Starting from the phone call, most professional all the way through to following up on the phone call on what was wrong with my car fixing everythi More

by Jrmogle
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Josh French, Timothy Leblanc

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November 15, 2024

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Good experience with servicing my leased car for maintenance! Staff was friendly and accommodating! Thank you so much! More

by dsajorda
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 15, 2024

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that you had a positive experience with our service team at Herb Chambers Hyundai of Auburn! Thank you for your kind words, and we're always here to help whenever you need us.

November 13, 2024

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This dealership is excellent. Service is great and very professional. Timely, courteous, and very knowledgeable More

by curtdan17
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Recommend Dealer
Yes
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Nov 13, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Hyundai of Auburn provided excellent service. We appreciate your support and look forward to serving you again in the future!

November 11, 2024

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THEY HAVE A VERY GOOD TEAMS AND SERVICE, THE FUTURE. THEY PROVIDE TO CUSTOMERS IT'S A VERY GOOD REASON TO HAVE THEM FOR More

by colonrico58
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Josh French, Timothy Leblanc , Service

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Nov 12, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the positive feedback! We're glad to hear that our team at Herb Chambers Hyundai of Auburn provided excellent service. We appreciate your support and look forward to serving you in the future!

October 31, 2024

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Took my car on time everyone is pleasant out the door I went .. thank you More

by Joanne
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Recommend Dealer
Yes
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Nov 01, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for choosing Herb Chambers Hyundai of Auburn, Joanne! We appreciate your positive feedback!

October 22, 2024

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Employee Rating

I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

by Smithrick335
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Josh French, Timothy Leblanc

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Oct 23, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. We apologize for not providing you with a 5-star experience. Please reach out to me at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Oct 23, 2024

Smithrick335 responded

Hello, Thank you for your timely response. I’m not trying to be difficult but I believe the auto department in control of detailing and cleaning should be more detail oriented. Customers pay top dollar for vehicles so maybe I just expect a higher level of satisfaction/expectation.

October 09, 2024

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Employee Rating

Visited to have two issues resolved. Neither was resolved (one was diagnosed and part ordered) More

by Tteller
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 16, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for reaching out. I'm disappointed to hear that your concerns were not resolved during your visit. Please contact me directly if I can be of further assistance in addressing this matter. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

October 08, 2024

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Brought my car in for an oil change and the service was great. Hhh hhh. More

by kdibble6307
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Workmanship
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Recommend Dealer
Yes
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Oct 08, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for visiting Herb Chambers Hyundai of Auburn for your oil change! We appreciate your review and hope we have the opportunity to serve you again in the future!

September 20, 2024

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It was very difficult for me to get there and have a ride and then they didn’t have the part. I am very upset. More

by Bonsterc1
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Workmanship
Service Time
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Recommend Dealer
No
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Sep 23, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We sincerely regret any frustration or inconvenience this experience caused for you. We try our best to keep stock of parts, however it is impossible to know what exact parts are needed prior to diagnosing a vehicle. Please contact me directly so we can discuss the situation and work toward an appropriate resolution. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

July 26, 2024

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Employee Rating

Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers More

by A D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Josh French, Timothy Leblanc

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Jul 26, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words! We're glad to hear our service technicians at Herb Chambers Hyundai of Auburn provided excellent service and thorough explanations. We appreciate your support!

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