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Jeffrey Oldham
Jeffrey Oldham at Herb Chambers Hyundai of Auburn

Jeffrey Oldham

Service Advisor

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.3
27 Reviews
4.3

27 Reviews

Write a Review

27 Reviews of Jeffrey Oldham

October 31, 2024

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Took my car on time everyone is pleasant out the door I went .. thank you More

by Joanne
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Recommend Dealer
Yes
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Nov 01, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for choosing Herb Chambers Hyundai of Auburn, Joanne! We appreciate your positive feedback!

October 22, 2024

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I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

by Smithrick335
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Josh French, Timothy Leblanc

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Oct 23, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. We apologize for not providing you with a 5-star experience. Please reach out to me at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Oct 23, 2024

Smithrick335 responded

Hello, Thank you for your timely response. I’m not trying to be difficult but I believe the auto department in control of detailing and cleaning should be more detail oriented. Customers pay top dollar for vehicles so maybe I just expect a higher level of satisfaction/expectation.

October 09, 2024

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Visited to have two issues resolved. Neither was resolved (one was diagnosed and part ordered) More

by Tteller
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Recommend Dealer
No
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Oct 16, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for reaching out. I'm disappointed to hear that your concerns were not resolved during your visit. Please contact me directly if I can be of further assistance in addressing this matter. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

October 08, 2024

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Brought my car in for an oil change and the service was great. Hhh hhh. More

by kdibble6307
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Recommend Dealer
Yes
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Oct 08, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for visiting Herb Chambers Hyundai of Auburn for your oil change! We appreciate your review and hope we have the opportunity to serve you again in the future!

September 20, 2024

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It was very difficult for me to get there and have a ride and then they didn’t have the part. I am very upset. More

by Bonsterc1
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Recommend Dealer
No
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Sep 23, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We sincerely regret any frustration or inconvenience this experience caused for you. We try our best to keep stock of parts, however it is impossible to know what exact parts are needed prior to diagnosing a vehicle. Please contact me directly so we can discuss the situation and work toward an appropriate resolution. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

July 26, 2024

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Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers More

by A D
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Josh French, Timothy Leblanc

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Jul 26, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words! We're glad to hear our service technicians at Herb Chambers Hyundai of Auburn provided excellent service and thorough explanations. We appreciate your support!

June 07, 2024

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My 2019 Tuscon is currently in Oil Consumption testing. The team have been very accommodating when I bring it in. Miguel, like Jeffrey have been upfront with me as to the next step. More

by Norm
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra Rutherford , Miguel Valenti

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Jun 07, 2024

Herb Chambers Hyundai of Auburn responded

Norm, we're glad to hear that Miguel and Jeffrey have been keeping you well-informed throughout this process. Thanks for sharing your experience and please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Hyundai of Auburn Team

May 08, 2024

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The service department was wonderful. The car is repaired and I have no complaints. They even vacuumed my car.😀 Financial Dept not so much. More

by clmarine52
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Clifford, Paul Webber, Timothy Acosta

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May 08, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We strive for excellence in all areas of our business, so it's disappointing to hear that your experience with our finance team did not meet this expectation. If you're willing, I'd like the opportunity to get some additional details about your visit. Would you please contact me directly at your earliest convenience? Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

May 07, 2024

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It's not about service all the time it's also important to listen to your customers that's the best with Herb chambers. I highly recommend them they are always their to help. More

by Customer Feedback
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Najee Walker, Alexandra Rutherford, Josh French, Timothy Leblanc

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May 08, 2024

Herb Chambers Hyundai of Auburn responded

Hi! We appreciate your feedback and recommendation! It's great to know that our team at Herb Chambers Hyundai of Auburn was able to provide you with the attentive service we strive for. We're always here if you need anything else in the future!

March 14, 2024

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Scheduled my lease for a service appointment and everything went smoothly. I was able to call in to book an appointment the day before. I dropped the car off and waited in the customer area which wa More

by dsajorda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen, Courtney Blasco, Alexandra Rutherford, Josh French, Timothy Leblanc

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Mar 14, 2024

Herb Chambers Hyundai of Auburn responded

Hi D Sajorda! We're glad to know that your service appointment went smoothly and you found our customer area comfortable at Herb Chambers Hyundai of Auburn. We aim for efficient, top-notch service! Thanks for the positive feedback!

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