Jeffrey Brister

My car was on and out great customer service. Thanks to the service team for their help Thanks to the service team for their help More

by LILLIE_ Verified Customer Verified Customer

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Jeff was very helpful, the reason I gave Heiser 4 stars is I question the new Techs ability to do the job, had some problems with how they rated my belts and hoses. is I question the new Techs ability to do the job, had some problems with how they rated my belts and hoses. More

by lereinke Verified Customer Verified Customer

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Very courteous and helpful. I will be back for future maintenance. thank you for everything! I will be back for future maintenance. thank you for everything! More

by Vooanamu Verified Customer Verified Customer

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He did an excellent job keeping me updated on what was happening with my truck happening with my truck More

by SANDYDYKSTRA Verified Customer Verified Customer

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Extremely polite,curtious and quick. They were very witty I would love to come again. They were very witty I would love to come again. More

by Lorimarten76 Verified Customer Verified Customer

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Gave jeff and mechanic a challenge with my diesel but they problem solved few issue and made it happen! they problem solved few issue and made it happen! More

by Arfransee Verified Customer Verified Customer

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Heiser did a great job of changing my oil and rotation of my tires. They let me know that my cabin filter needed changing. my tires. They let me know that my cabin filter needed changing. More

by RIKOHLM Verified Customer Verified Customer

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I had an appointment for Friday morning so I dropped my car off Thursday night. Didn't hear anything the next day, called several times and was told by reception someone would call when I finally spoke to car off Thursday night. Didn't hear anything the next day, called several times and was told by reception someone would call when I finally spoke to someone other was almost 3pm and they first said was I sure I dropped it off at the right location then proceeded to say they forgot to check the lockbox. Asked what I needed done then said there was no technician there and they couldn't make them stay to check my car. I brought it in because the engine light was on, I needed a new muffler and also my seat would not incline. I was told over the phone that they would charge me a separate diagnostic of 199.95 for each issue. I am shocked that anyone would even get diagnostic if they charge that much for each item instead of a single inspection. It was close to the holidays and the weekend so they didn't start my car until Monday. Called and said they got the engine light off but had to order the part for the seat and that I needed to pay upfront which I was fine with. When I picked up the car I was told I didn't need to pay for the part for the seat ahead but they would order it and call me. No one has called. Also my engine light was still on and when I called to tell them no one replied so I drove to dealership only to be told I may have to pay another 199.95 to figure out why the light was still on. O seriously felt taken advantage of and started looking elsewhere to get my vehicle serviced More

by SHANTA2432 Verified Customer Verified Customer

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Excellent service. Respectful greetings and discussions. Car was done on time and the work performed. Respectful greetings and discussions. Car was done on time and the work performed. More

by CHARLESWASSERMAN Verified Customer Verified Customer

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Service center is excellent service they fix the tire on passenger side the back tire. passenger side the back tire. More

by charlespest07 Verified Customer Verified Customer

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