Jefferson Barros
Jefferson Barros at Herb Gordon Subaru
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Jefferson Barros

Parts Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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9 Reviews

Dealership Experience

31 yrs, 4 mos

Industry Experience

31 yrs, 4 mos

Languages Spoken

English English

Portuguese Portuguese

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9 Reviews

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9 Reviews of Jefferson Barros

November 07, 2024

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Employee Rating

Luis takes the time to explain everything and actually cares about making sure that all of your questions are answered. Next time you visit Herb Gordon Subaru or if you plan to buy a Subaru buy from here More

by TommyVercetti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2023

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Best Subaru dealer anywhere. I asked for 4 tires and an alignment and dropped of at 730am and it was done by 11am. The tires were preordered for my appointment and exactly what I More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2023

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2023

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Brought my Forester in for service and Vitaliy was great! Took care of all the issues I had and more. Victor was my technician and he did a great job as always. Parts guys are all fantastic. By far the best More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 13, 2022

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I wanted an extra Subaru Crosstrek Start Up Guide --- David made it happen. It wasn't easy but his customer focus and service made it possible for me to receive within 2 days. GREAT job More

by airhero2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Higgins

Mar 16, 2022

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2022

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This is the Best place to service your vehicle! I took my car in because I was having an issue and my mechanic told me there was nothing wrong with my car but I knew there was. I took the car over More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Herb Gordon Subaru responded

Hi Gallina, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 03, 2022

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I am so thankful that Rodney was able to help me. Not only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Herb Gordon Subaru responded

Hi Gallina, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2021

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Employee Rating

Great location, I’ve always had a nice experience. Michael Goodman is always swift and provides thoughtful recommendations. Humorous guy too! More

by samcontrino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Burke, Michael Goodman

Nov 19, 2021

Herb Gordon Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We want all our customers to feel this way when leaving our dealership!

February 18, 2021

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Herb Gordon Subaru is the best and most professional dealership I have ever dealt with. I recommend them very highly.This is my first Subaru and I love it! More

by hohlinone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harry Price

Feb 19, 2021

Herb Gordon Subaru responded

Hi, congratulations on your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 15, 2020

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Employee Rating

I’m so glad to part of millions customer of Subaru Diler Just I called and the response was supper great I have no words to thanks the grate team spicily Vitaliy Khlebnikov. More

by Roberto M Portillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Roy, Vitaliy Khlebnikov , Vitaliy Khlebnikov

Sep 17, 2020

Herb Gordon Subaru responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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