Jeff Wessels
Jeff Wessels at Mall of Georgia Ford
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Jeff Wessels

General Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.2
105 Reviews
4.2

105 Reviews

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105 Reviews of Jeff Wessels

December 21, 2024

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Employee Rating

I have a “we owe” with them to fix the 4c4 system in a truck I purchased and have been trying to schedule to bring it in since its 1hr away from me. I keep getting told that someone will contact me but More

by Felipe Martins
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

December 20, 2024

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The oil filter was not tightened properly and was leaking.. I hope the loss of oil dd not damage the motor. I took it back to get ithe filter tightened and oil addd. I lost alot of oil I have lost a More

by bigcarl4
Service Price Transparency
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Recommend Dealer
No

December 10, 2024

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Decent people at this dealership. They return calls if you have any questions for them. There service department is very professional and there check out counter is extremely kind. More

by PRONTORIDE
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Recommend Dealer
Yes
Dec 12, 2024

Mall of Georgia Ford responded

Thank you for your thoughtful review! We're glad to hear that you had a positive experience with our team, from the service department to the checkout counter. We pride ourselves on professionalism and excellent customer service, and we appreciate your recognition. We look forward to serving you again in the future!

December 09, 2024

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I continue to take my vehicle to Mall Of Ga. Ford because the service has always been genuine, honest and fast. And one more thing I enjoy their hot chocolate in their coffee. More

by Richard and Sue Watts
Service Price Transparency
Workmanship
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Recommend Dealer
No
Dec 10, 2024

Mall of Georgia Ford responded

Thank you for sharing your experience with us! We’re thrilled to hear that you’ve consistently found our service at Mall of GA Ford to be genuine, honest, and fast. Providing top-notch care for our customers and their vehicles is always our goal, and it’s wonderful to know that we’ve met your expectations. We’re also glad you enjoy the hot chocolate—it's a small touch, but we love hearing that it adds to your visits. Thank you for your continued trust in us, and we look forward to serving you again!

December 02, 2024

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They were very helpful with helping me select a new truck. The process was fairly quick also getting through all paperwork. More

by shane838404
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 04, 2024

Mall of Georgia Ford responded

Thank you for your feedback! We're thrilled to hear that our team was helpful in assisting you with selecting your new truck and that the process went smoothly. We aim to make everything as efficient and easy as possible for our customers. If you have any further questions or need assistance, don’t hesitate to reach out. We appreciate your business and hope you enjoy your new truck!

November 22, 2024

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Able with matheo everything solved very well everything thank you recommended if something doesn't go well they fix it problem quickly thank you very much More

by Gonzalezlupie
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Mall of Georgia Ford responded

Thank you for your feedback! We're so glad to hear that we were able resolve everything to your satisfaction. We take pride in addressing issues quickly and efficiently, and we're happy to know you had a positive experience. Thank you for your recommendation, and we look forward to serving you again in the future!

November 14, 2024

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Employee Rating

They Took me in answered my questions. They gave me a time when done. Finished on time. More

by Eromt
Recommend Dealer
Yes
Nov 15, 2024

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad to hear that our team was able to assist you and complete your service on time. We truly appreciate your feedback and look forward to serving you again in the future!

November 08, 2024

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Good service I enjoyed purchasing my car there. They were fast one of my best car buying experiences and the set department gets my car in and out they always find the problem More

by Kathy44676
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley

Nov 11, 2024

Mall of Georgia Ford responded

Thank you for sharing your experience! We're thrilled to hear that your car-buying experience was one of the best and that our service department has consistently met your needs. Speed and efficiency are important to us, and we're glad we could provide that for you. We look forward to serving you again in the future!

November 05, 2024

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Super friendly Fair deal for the size of the dealership Nothing else that I know to say More

by mitchjillgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 06, 2024

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad you found our team friendly and felt you received a fair deal. Your feedback means a lot to us, and we look forward to welcoming you back whenever you need us. Enjoy your vehicle!

November 03, 2024

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Employee Rating

Sales guys in hurry . Customer service awful. Take more time to friend your guest. Please More

by jcone0973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Mall of Georgia Ford responded

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide excellent customer service and appreciate your input on the importance of taking the time to connect with our guests. Please reach out to Dragos Teodor at dteodor@vtaig.com, and he will be happy to address your concerns and work towards improving your experience. We value your insights and hope to have the opportunity to serve you better in the future.

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