Jeff Twiggs

I really enjoyed working with Jeff Twiggs. He was very professional, responsive and was able to find the vehicle I was looking for. Highly recommend Jeff. He was very professional, responsive and was able to find the vehicle I was looking for. Highly recommend Jeff. More

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First-class experience with RBM of Alpharetta! Jeff Twiggs was my sales consultant, and he was amazing. Very professional and very knowledgeable about the Mercedes brand. He was very thorough in Jeff Twiggs was my sales consultant, and he was amazing. Very professional and very knowledgeable about the Mercedes brand. He was very thorough in describing features, differences between the models, between gas, hybrid and electric so that at the end of the day I ended up with the car that was perfect for me and my needs, the Mercedes S580V4 in Nautical Metallic Blue. What a beautiful vehicle, pure luxury! The atmosphere at RBM Alpharetta was very warm and welcoming, from the receptionist that welcomes you to the dealership, the Sales Manager Donnie Moore, all the way through to the finance manager, Roberto Mansur, to the delivery specialist, Deisi Pizano, who sat with me to describe the features of the new vehicle, to the service person who Armor-All'd the tires as the final touch! The service and treatment I received was first class all the way! Jeff Twiggs was very patient and accommodated my schedule as necessary. Very pleasant, warm, friendly, and honest! Thank you, Jeff, for welcoming me to the "Mercedes family". If anyone is planning to purchase a Mercedes vehicle of any kind, please visit RBM of Alpharetta. Then it is worth making an appointment with Jeff Twiggs to make sure he will be there when you arrive. You will thank me for this recommendation...I promise you! More

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We had a great experience with our recent leasing transaction at RBM of Alpharetta. Jeff Twiggs was a pleasure to work with and the financing discussion & training session on operating our new car w transaction at RBM of Alpharetta. Jeff Twiggs was a pleasure to work with and the financing discussion & training session on operating our new car were also quite positive. More

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Jeff Twiggs is a very professional salesman and we enjoyed working with him. Finance department was great and the whole process once the deal was struck was quick and seamless. enjoyed working with him. Finance department was great and the whole process once the deal was struck was quick and seamless. More

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I have purchased five cars from RBM of Alpharetta over the last ten years. Every time I work with Jeff Twiggs and I trust that I will be appreciated, treated fairly and receive a top-notch vehicle at an e the last ten years. Every time I work with Jeff Twiggs and I trust that I will be appreciated, treated fairly and receive a top-notch vehicle at an excellent price. Jeff and the entire RBM of Alpharetta team are the best! More

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I give the dealership and the staff a 5 start review. We visited, we left, we came back, and we ended up with a new car! Ask for Jeff Twiggs in your car search or just browsing for answers to the best We visited, we left, we came back, and we ended up with a new car! Ask for Jeff Twiggs in your car search or just browsing for answers to the best car for you. We test drove a Mercedes and then a Volvo and did plenty of research online, but Jeff was able to fill in the gaps and show us things we wouldn't have known in our time searching. Jeff has a natural good character shown in the candid conversations about life, not just buying a car. Ultimately, we settled on a Mercedes. Also, a shout out to Rachel from finance as she helped us through the process and was excellent with our 5 year old during the buying process. He walked away with a little Clifford stuffed animal. Thanks RBM of Alpharetta for a great experience. More

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My experience with Jeff Twiggs at RBM of Alpharetta has been nothing short of frustrating and disappointing. Upon receiving a generous $4,000 voucher from Mercedes Benz USA, I expected a smooth and efficie been nothing short of frustrating and disappointing. Upon receiving a generous $4,000 voucher from Mercedes Benz USA, I expected a smooth and efficient process to redeem it at the dealership. Unfortunately, dealing with Jeff Twiggs and the dealership has been a nightmare. I initially contacted RBM of Alpharetta and spoke with Jeff Twiggs twice. Each time, he assured me he would assist me in redeeming the voucher. However, after emailing him the voucher as requested, I never received a call back as promised. Despite leaving multiple voicemails and sending follow-up emails, my attempts to reach Jeff and other staff members were met with silence. The lack of communication and follow-through from Jeff Twiggs reflects poorly on his professionalism and the dealership's integrity. His failure to respond after multiple attempts demonstrates a blatant disregard for customer service and basic courtesy. If this is indicative of his typical behavior, it's no wonder why he should be relieved of his duties promptly. Moreover, the incompetence extends beyond Jeff Twiggs to the entire dealership staff. Despite being advised by Mercedes Customer Service that the voucher must be redeemed at RBM of Alpharetta, the staff there seemed clueless and unhelpful. It's astonishing that after twelve attempts to contact them, I still haven't received a single callback or any meaningful assistance. In conclusion, my experience with Jeff Twiggs and RBM of Alpharetta has been marked by incompetence, negligence, and a complete lack of customer care. For anyone considering doing business with this dealership, I strongly advise seeking alternatives where service and integrity are valued. More

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We got spectacular service from Jeff. We love our new car and are so excited about our new GLE We love our new car and are so excited about our new GLE More

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Jeff - excellent service again! Thank you for another wonderful experience. It’s always a pleasure to partner with you. A special thank to Donnie and to Rachel for their service as Thank you for another wonderful experience. It’s always a pleasure to partner with you. A special thank to Donnie and to Rachel for their service as well! More

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Jeff Twiggs has done it again. He found me the perfect car yet again. This is the 3rd car we have purchased from Jeff and RBM of Alpharetta and they knocked it out of the park! He found me the perfect car yet again. This is the 3rd car we have purchased from Jeff and RBM of Alpharetta and they knocked it out of the park! More

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