Jeff Teague

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Danny. His dedication to providing knowledgeable and exceptional customer service is what we strive for every day. We're glad he could assist you in finding the perfect car and answer all your questions thoroughly. We'll be sure to pass your kind words on to Danny. We look forward to welcoming you back in the future, and thank you for choosing us for your automotive needs!

Jim Ellis Toyota of McDonough responded

Thank you for your feedback and we greatly appreciate your review. We apologize for any inconvenience caused by the increase in your payment due to the add-ons. Please contact our customer service team so we can address your concerns and find a satisfactory resolution. Your satisfaction is important to us.

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our communication and responsiveness. It's wonderful to know that Dani did a great job. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and highly recommend you do business with us again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Dani went out of his way to get you a great deal. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

We’re very sorry to hear about your experience and appreciate your feedback. This is not the level of service we aim to provide. Please reach out to our general manager, Ryan McIntyre, via email at ryanm@jimellis.com so we can address your concerns and work to improve your experience with us. Thank you for bringing this to our attention.