Jeff Tallent
Jeff Tallent at Shingle Springs Subaru
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Jeff Tallent

Internet Sales Manager

Shingle Springs Subaru

4045 Wild Chaparral Dr
Shingle Springs, CA 95682

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23 Reviews
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23 Reviews

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23 Reviews of Jeff Tallent

December 17, 2024

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Employee Rating

Professional, courteous, and knowledgeable staff. Welcoming environment . They explained the EV and showed me the procedures for charging, etc. More

by squonkgenesis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 06, 2024

Dealership Rating
Employee Rating

I like their no pressure style. They let you test drive a vehicle with ot without a sales paerson in the car. The local roads give you a good variety of conditions to check out the More

by m-ashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Brophy

July 30, 2024

Dealership Rating
Employee Rating

Our 2025 Forrester is everything we hopped for in a new auto and the transaction was all straight forward with Kevin, Jeff and Omar. We meet with Lilly this last week to answer those questions that we coul More

by obscott2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Powell, Lily Braudrick

February 09, 2022

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They didn’t have what I was looking for. I bought what I wanted at a different dealer. More

by ucd7275
Recommend Dealer
Yes
Feb 11, 2022

Shingle Springs Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 16, 2019

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Employee Rating

Great place to buy my dream Subaru Worked mainly with Kevin over the phone, via email, text and in person. No pressure at any time. I knew what I wanted which they did not have on han More

by Sheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 14, 2018

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Employee Rating

Disrespected and spoken down to I went in today to check out some cars and I was helped by a Mr Jeff Talent. He was condescending and rude. At the end he pressured me not in a nice w More

by hangtownpreludedude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

October 04, 2018

Dealership Rating
Employee Rating

Single women beware/Worst experience ever 1. I had to haggle with my trade in. 2. They took too long to prep the car. 3. They snuck in a $1,800 warranty that I thought was to decline the ser More

by Liz Kanter
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brett Brophy

Oct 06, 2018

Shingle Springs Subaru responded

Thank you for your review. I appreciate all of the reviews we have from many of our guests, as well as the overall 5.0 Dealer Rater rating. I also appreciate the reviews that explain where and when we miss the mark. These reviews can help us improve our guests experience. And then there is your review that does not even approach the reality of what actually transpired. My team members work hard to satisfy our guests and sometimes we make a mistake. However, in your case, all documents were signed and initialed disclosing every financial aspect of your contract. The warranty was explained, offered and you agreed to purchase it. The warranty form was also signed and initialed as well. Your purchase on the 2nd of October was followed by the cancellation of the warranty on the 4th. Cancelling a warranty is simply a process here and we gladly handle each request quickly. Since the vehicle and warranty was paid for by personal check, we simply have to wait to ensure that your check has cleared the accounts. Once that is done, we issue a refund check in full, back to the guest. This process was explained over the phone, even while you screamed and yelled at our accounting department personnel. Today I have listened to the voicemail you left for my Finance Director.. The filthy language you chose to use is astounding. In my 30 years in the Subaru business, I have rarely thought "I wish we had not sold this person a car". Now mind you, that we have sold about 46,000 cars in 30 years. So with that stuck in my head, along with your abhorrent behavior toward my staff, I am more than happy for you to please return your Subaru Crosstrek by October 12th, for a complete refund of all monies exchanged. Assuming the Crosstrek is undamaged of course. I expect a very high standard of guest handling from my team here, and like I mentioned before, we can make mistakes from time to time. But I do not expect my team to be disrespected verbally, dressed down for something that was no mistake of theirs. I am happy to handle the paperwork myself and give you the check as well. I will make sure that your trade in is ready, and full of gas too. I will happily supply you with a map to all surrounding Subaru dealerships with phone numbers. Let me know what day and time works best for the return of the money and car. Thanks again for the review and also your time. Best Regards, Bryant McCarver General Manager Shingle Springs Subaru 800-345-7778 Store

August 24, 2017

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Employee Rating

Fast efficient sales I was looking to trade in my current auto and purchase a CrossTrek. I hate the actual process but they listened to what I wanted and needed as far as More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brett Brophy , Emilee Davenport

August 11, 2017

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Employee Rating

Great car buying experience!! Everyone we came in contact with at this dealership was friendly, professional and was very customer focused. Jeff, Wayne, Tom And Claire all made u More

by lori caudle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claire Barnett , Wayne Eppard

May 26, 2017

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Employee Rating

All around great experience! I have to say this was a great buying experience all around. Jeff in internet sales was responsive, Cooper in finance was great to work with, and th More

by Ross G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Cooper

Jun 12, 2017

Shingle Springs Subaru responded

We are so happy to hear that your buying experience with us was good! If you have any unanswered questions feel free to contact us. Enjoy your new Subaru and welcome to the family!! - Your friends at Shingle Springs Subaru

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