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Jeff Soloj
Refer Me
2 Reviews
2 Reviews of Jeff Soloj
October 04, 2024
We do not buy vehicles any where else great people and the service department is great the service department is great More
by dentbusters2
Verified CustomerOther Employees Tagged: Alaina Southern, Cris Aviso, Darrel Montgomery, Michael Boswell, Sal Campisi Jr., Niko Gelpi, David Schultz , Sonny Glover
June 04, 2024
Poor communication with service advisor and poor results with warranty repairs. Regal had my truck in 2 times for same problem. First fix truck ran 1 day, failed. 2nd fix truck ran 7 days, failed. 3rd time with warranty repairs. Regal had my truck in 2 times for same problem. First fix truck ran 1 day, failed. 2nd fix truck ran 7 days, failed. 3rd time took to different dealership. 20+ days in rental car from Regal Still didn’t fix vehicle. Called corporate GM, opened a case, they advised to use different dealership. NEW dealer repaired vehicle in 2 days, communicated thoroughly, and truck has been running for the past 3 weeks with no issue. Fingers crossed. Now I understand, it may be a GM issue, or a fail in the machine, but the service advisors at Regal had no empathy, tact or mindfulness…I almost felt like I was an inconvenience to them. The kindest person at the whole place was the courtesy driver taking me home the second time. She was an angel! More
by Lakeland
Other Employees Tagged: Chrissy Hartman
