Jeff Simpson

Mr. Chili was a pleasure to work with. A bit of back and forth but eventually Mr. Simpson and came to a fair agreement. We are happy with the deal. forth but eventually Mr. Simpson and came to a fair agreement. We are happy with the deal. More

by FIRESTOPPER0301 Verified Customer Verified Customer

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Awesome Dealership Salesperson William Karrels was very professional and caring. Answered all questions and explained every aspect of the vehicle Great Job!! professional and caring. Answered all questions and explained every aspect of the vehicle Great Job!! More

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William Karrel And Jeff Simpson did a great job getting me in my new car. me in my new car. More

by mberg0415 Verified Customer Verified Customer

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Great service. Team willing to work with me to resolve an unforeseen issue. No gimmicks and no surprises. Team willing to work with me to resolve an unforeseen issue. No gimmicks and no surprises. More

by RayDee Verified Customer Verified Customer

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Received great care while shopping for a car. Everyone was super friendly and eager to help me. Everyone was super friendly and eager to help me. More

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I regret ever stepping into the Hyundai of Fort Myers store to purchase my Elantra. William Karrels waited until after my Credit was ran and Insurance was transitioned to advise me that he did not hav store to purchase my Elantra. William Karrels waited until after my Credit was ran and Insurance was transitioned to advise me that he did not have a spare key for the car I had purchased. He told me I would need to contact the locksmith myself to obtain the key. I made several attempts to contact the locksmith without success. I informed General Manager, Jason Curie, Adan Hernandez, William Karrels,, and Jeffrey Simpson of the issue with ordering and cutting the key. They assured me the issue would be resolved. Last week, Adan told me the key would be ready on 1/10/25. I arrived for my third trip to the Dealership regarding this issue and was informed by Service that the key would not be ready. I have now been waiting 10 weeks for the spare key. This all could have been resolved if anyone mentioned above could have bothered to take 5 minutes to call the locksmith on my behalf, as the locksmith is contracted with Hyundai and not the Consumer. The locksmith's disinterest in my problem is completely understandable. Jason, Jeffrey, William or Adan all had an opportunity to make a difference with this specific Customer Service issue and simply could not be bothered. I've raised the issue with Jason and Jeffrey directly over the past several weeks and have received several hollow, meaningless words and a complete lack of accountability and action. They have been given every opportunity to "make good" on this issue over the last several weeks but simply have not actually done anything. I wasted two more hours at the Dealership today, my third wasted trip to the store since 10/31, including needing to take time off of work for this, and still do not have the key. Again, this is after I went out of my way to confirm everything would be ready today. Clearly, Hyundai, Jason, and his team simply do not care about their customers once they have received their Down Payment and Commission. The complete and utter disrespect that I have been shown at Hyundai since I made my $25,000 purchase is completely reprehensible. Particularly, considering how easy and uncomplicated this issue would be to resolve. I very much look forward to the day that I can trade the car back in so that I never have to do business with Hyundai of Fort Myers every again. More

by dforhecz Verified Customer Verified Customer

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Our experience at Fort Myers Hyundai was outstanding from start to finish. Simone reached out promptly and scheduled an appointment with Eli, who carefully discussed our options. Jeff Simpson went above and start to finish. Simone reached out promptly and scheduled an appointment with Eli, who carefully discussed our options. Jeff Simpson went above and beyond to ensure we got the car we wanted at the payment we needed, while thoroughly explaining its safety features and accessories. Michael Swan provided excellent support as we finalized the paperwork. The exceptional customer service convinced us to choose the 2024 Hyundai Tucson without looking elsewhere. The team has even followed up to ensure my satisfaction. I highly recommend Fort Myers Hyundai! More

by micheleleelml Verified Customer Verified Customer

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we met a lot of people who work there in differe capacities and found that everyone was very pleasant and inviting capacities and found that everyone was very pleasant and inviting More

by Ptrefry40 Verified Customer Verified Customer

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My wife and I had a great experience purchasing our new Palisade. Manager and Salesman were amazing. No pressure sales, just wanted to make us happy and to feel comfortable with our purchase. They both wen Palisade. Manager and Salesman were amazing. No pressure sales, just wanted to make us happy and to feel comfortable with our purchase. They both went above and beyond to answer all our questions. We love the vehicle and we would recommend the dealership because of both of them. More

by dsjka Verified Customer Verified Customer

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Rylan took his time with me, explained all the features, made me a Hyundai fan. He was professional, courteous, overall fantastic!!! made me a Hyundai fan. He was professional, courteous, overall fantastic!!! More

by NELSON16 Verified Customer Verified Customer

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