Jeff Shaver

We test drove the vehicle long before buying it due to some questions about the ownership history, it not being advertised as having a warranty, and we wanted the price to be dropped by an additional $100 some questions about the ownership history, it not being advertised as having a warranty, and we wanted the price to be dropped by an additional $1000. Our email with our questions and concerns was forwarded to the GM (the previous owner). We ended up getting a short warranty, clarification on our ownership concerns and the $1000 off. We did stipulate that we wanted a complete owner’s manual just like if the car was new. Michael Worthington personally drove approximately 2 hours to deliver the book, but it is missing the case and all inserts. When our tags arrived they were not as promised, which is the standard 2 year tags. We have been ping ponged to a bunch of people to rectify this issue, but it still isn’t fixed. We want the rest of the owner’s manual components and the 2nd year added to our registration. To be clear, the issues we are currently having are not Michael Worthington’s problem; he was a joy to work with, and he went way above and beyond. Please fix the issues. More

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Great team especially Mike. He was kind and patient. Would recommend to anyone who needs to buy a car. xxxx get you in the driver seat with no problems. He was kind and patient. Would recommend to anyone who needs to buy a car. xxxx get you in the driver seat with no problems. More

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This is my second time working with Chris. I met him several years ago when I drove off your lot with a Mazda 6 (wonderful car!). This time around, I was thinking about an MX5. Chris was ju I met him several years ago when I drove off your lot with a Mazda 6 (wonderful car!). This time around, I was thinking about an MX5. Chris was just as terrific to work with as I remember. He got me into a test drive on a soft top and helped me arrange to get an RF down from Frederick to drive as well. Warm and professional, he got into both of these smaller cars with me and was a wonderful guide to learning about them. I did end up driving away in the RF and have been more in love with it every time I get behind the wheel. It’s no wonder that he has been with Mazda for the long career he has enjoyed. I can’t thank him enough for his patience and knowledge as I made one of the easiest decisions I can remember to select this car. Anyone would be most fortunate to have Chris on their side when buying a car! More

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The dealership was amazing, so many kind people. Love their snack area and how everything is ever clean. Chris was so helpful in many ways. I’m a first time car owner and Chris explained everything Love their snack area and how everything is ever clean. Chris was so helpful in many ways. I’m a first time car owner and Chris explained everything so well without making me feel too overwhelmed. The best car salesman in the business. Which leads me to how management plays a great role that day. I met Jeff and Paapa amazing leadership, commitment, and compassion for the job and their team. Best dealership I ever went to and worth the drive. Hope to continue business with them in the near by future. Thank you for everything you do. More

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Julian, relates to the customer. He is very diligent in helping a customer get a vehicle that is satisfactory and it won't financially drain you. Possesses a strong positive vibe whi He is very diligent in helping a customer get a vehicle that is satisfactory and it won't financially drain you. Possesses a strong positive vibe which helps to remove the stress of buying a car. He changed my view on car salesmen. Julian is clear, upfront, informative, knowledgeable and patient. Respect. More

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Great experience buying a car. Appreciate how professional James was and how helpful he was in finding me the best car. Appreciate how professional James was and how helpful he was in finding me the best car. More

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Jeff and Joeanna handled a complicated trade in easily, got everything done pretty quickly with no real problems. got everything done pretty quickly with no real problems. More

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Paapa was involved throughout the sale since our Sales person was just a couple weeks into the job. I'm really impressed by how cohesively the team at Fitzgerald work together and support eachother. person was just a couple weeks into the job. I'm really impressed by how cohesively the team at Fitzgerald work together and support eachother. More

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A trustworthy dealership, filled with genuine people that care about your interests and concerns. As others have mentioned, a sigh of relief for the whole auto-buying process, they are very thorough. It mean care about your interests and concerns. As others have mentioned, a sigh of relief for the whole auto-buying process, they are very thorough. It means a lot to people like me to have trust in relationships because its important to have a good dealership when problems or concerns arise, and I’m more than glad to call this “the one”. Thank You Again, Fitzgerald. More

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They were a huge help and took the anxiety out of the car buying process. Highly recommend. buying process. Highly recommend. More

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