Jeff Sell

We decided on the spur of the moment to stop in Monticello on our way to the cities. The internet said they had 2 of the cars/model/color that I was interested in, but I called to confirm anyway. I Monticello on our way to the cities. The internet said they had 2 of the cars/model/color that I was interested in, but I called to confirm anyway. I knew one of them had a couple additional features, which I wanted. I was impressed that Tony Laplant had the less expensive one parked in front of the dealership - not pushing the highest priced one. Once we determined we liked a Buick he brought the other one up and we took it for a ride. He explained all the new awesome technology it has and answered all of our questions. We also met the owner, Jeff Sell, and a long time happy customer who owns the same kind of vehicle we were looking at. Joleen was terrific at getting all the documents explained and signed. Everyone there had extremely high energy and it was actually a fun experience to be at West Metro. What was particularly nice is that they were all truly sincere. Although we have purchased quite a few new vehicles over the years, West Metro is the only dealer who ever shipped us an appreciation gift. However, the greatest part is that my beautiful Buick Enclave Avenir is a pleasure to drive and we can’t wait to take it on road trips. It’s like driving on a cloud! More

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Dropped a truck off to get service and we ended up leaving with 2 new trucks. Great dealership. Great experience again. leaving with 2 new trucks. Great dealership. Great experience again. More

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Great staff…. great car buying experience…friendly, knowledgable, came away very satisfied with our purchase. great car buying experience…friendly, knowledgable, came away very satisfied with our purchase. More

by RDSROANSRULE Verified Customer Verified Customer

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My purchase experience from start to finish was nothing but great at West Metro. All the staff at West Metro very pleasant to deal with. My great experience starting with Jody at the front desk who was ver but great at West Metro. All the staff at West Metro very pleasant to deal with. My great experience starting with Jody at the front desk who was very welcoming and put me in contact with Tony in sales. Tony was very informational and helpful in assisting me to figure out what were the pros/cons in the vehicle I currently owned so I could than decide what I wanted/needed in a new vehicle, Tony was very knowledgeable about the vehicle and once I made my decision he was very patient with answering all my questions regarding the vehicle and going through all the great options on my purchased vehicle. Joleen in finance did an amazing job on going over finace options and warranty options. I feel that from start to finish all staff including the owner Jeff really wanted me to purchase what was best for me and wanted me to be completely satisfied with my purchase. More

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Always fantastic service and sales team every time we’ve car shopped! Top notch every time we visit this small town, locally owned dealer. car shopped! Top notch every time we visit this small town, locally owned dealer. More

by PEARSONGRL Verified Customer Verified Customer

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Always friendly people willing to help you no matter what department you are dealing with Excellent service department Corey Nelson is the best when you need to buy a vehicle The owner is always asking department you are dealing with Excellent service department Corey Nelson is the best when you need to buy a vehicle The owner is always asking if you need anything when you see him I always recommend this dealer to anyone that is looking for a vehicle either new or used More

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Bought long distance and everything went well. Delivery was good, trade in prce was fair Delivery was good, trade in prce was fair More

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This is by far the best dealership I have worked with. No high pressure selling which I greatly appreciated. All departments (sales, finance, customer service) seem to work well together and are very cu No high pressure selling which I greatly appreciated. All departments (sales, finance, customer service) seem to work well together and are very customer service focused. I love my vehicle! More

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Salesman was very helpful in helping us find the vehicle that we wanted yet wasn't forcing us to make an immediate decision. The details of the sales agreement was explained well and we are very comfortable that we wanted yet wasn't forcing us to make an immediate decision. The details of the sales agreement was explained well and we are very comfortable with the purchased vehicle. More

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Highly knowledgeable staff. No xx pushy salesman. Clean, professional facility. Large volume of new and used inventory. Will definitely purchase from West Metro again. No xx pushy salesman. Clean, professional facility. Large volume of new and used inventory. Will definitely purchase from West Metro again. More

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