Jeff Searcy
Jeff Searcy at Honda of Ames
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Jeff Searcy

service manager

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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4.4
206 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

4.4

206 Reviews

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206 Reviews of Jeff Searcy

October 20, 2023

Dealership Rating
Employee Rating

Jeff Searcy has always taken great care of my vehicles over the years. He’s a nice guy and always tries to help me out anyway he can. It’s always greatly appreciated! Thank you. More

by BJORN.MORKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Oct 20, 2023

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team, Bjorn. We're glad to hear we delivered such a great experience! Best Regards, Mike Gougherty General Manager

September 30, 2023

Dealership Rating
Employee Rating

Service was on time and complete. The waiting area is clean and comfortable. Good communication with the team More

by WAYMINNICK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Oct 02, 2023

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

September 22, 2023

Dealership Rating
Employee Rating

Write it in, good service, driver was prompt to pick me up. I have no complaints. More

by PCLEMONS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2023

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2023

Dealership Rating
Employee Rating

The service center at Ames Honda is always superb. The staff are professional, timely, and do an excellence job. More

by DEPRINCE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Sep 21, 2023

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

September 20, 2023

Dealership Rating
Employee Rating

Don’t appreciate the scare tactics for them to get an up sell. Air filters had been replaced not long prior to the visit but still “failed” the inspection. More

by blotchy.kicks-0u
Recommend Dealer
No
Sep 24, 2023

Honda of Ames responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 18, 2023

Dealership Rating
Employee Rating

They are always cordial but most importantly they take care of my car and it’s issues. Their staff is excellent and trained in fixing items properly. Just can’t praise them enough. More

by Avis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

Dealership Rating
Employee Rating

Service techs do work requested, but always check for any other items that need attention. More

by MMCKE50310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2023

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

September 15, 2023

Dealership Rating
Employee Rating

Great service writers providing timely service and only having the technicians doing repairs that are actually needed. Complimentary inspections while giving suggestions on future recommendations on repai More

by HOWLETT364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2023

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 30, 2023

Dealership Rating
Employee Rating

Honda personnel and mechanics are too notch, taking pride in meeting the needs of customers and their vehicles. More

by BLEGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Aug 31, 2023

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

August 28, 2023

Dealership Rating
Employee Rating

Got us in a last minute repair on a Saturday morning to keep us going for the weekend. Very nice and customer friendly! More

by CYCLONETIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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