Jeff Schmidt

Reid did a great job keeping us updated as well as finally selecting the GMC of our choice. Our third purchase from this Walser location. finally selecting the GMC of our choice. Our third purchase from this Walser location. More

by joeeull Verified Customer Verified Customer

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Everything was done in a timely manner. They didn't check the brake fluid and it was real low. They didn't check the brake fluid and it was real low. More

by jensen.m.d Verified Customer Verified Customer

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Great service as always ! ! Brian took great care of me he is great to work with! Alex the service manager is great as well ! ! Brian took great care of me he is great to work with! Alex the service manager is great as well ! More

by leslie Diggins Verified Customer Verified Customer

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Terrible experience in service department. Would not honor an oil leak warranty claim. Timing cover leaking oil. I was told there is a difference between a “seep” and a leak. Im guessing they Would not honor an oil leak warranty claim. Timing cover leaking oil. I was told there is a difference between a “seep” and a leak. Im guessing they don’t want to fix it because it’s 20 hours of labor out of their own pocket/warranty. On top of this disaster, waited 2.5 hours in waiting area for a “rental” from a rental company when I had requested one from the dealer and was told I would get one. Upon picking up my vehicle which had no work completed on it, I was given back a key fob with a key fob shell that was not mine and completely different than an OEM one. (Even have pictures to prove) and dealership denied any involvement. Also had a 2 month old tire pressure sensor magically go from working to not working in the time of dropping it off and picking it up, they also claimed no fault in that. I have purchased two vehicles from Walser and will not purchase one again from here. More

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The sales rep I worked with was very easy and responsive…great experience from beginning to end to end responsive…great experience from beginning to end to end More

by bbergherr Verified Customer Verified Customer

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The communication was excellant! They helped me use the insurance. Which was really needed. Thanks They helped me use the insurance. Which was really needed. Thanks More

by rick_allex Verified Customer Verified Customer

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Sales process was smooth, but had some agreements up on sale about fixing some things on the truck I purchased and scheduling has been a nightmare with multiple unreturned calls and text messages. sale about fixing some things on the truck I purchased and scheduling has been a nightmare with multiple unreturned calls and text messages. More

by oruddock Verified Customer Verified Customer

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Friendly, helped with possible options on vehicles. Trained and explained all the bells & whistles on new car. Explained all the extras for protections available. Trained and explained all the bells & whistles on new car. Explained all the extras for protections available. More

by Gjtj7239 Verified Customer Verified Customer

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Most everything was great the salesman Adam was excellent explained thing thought the only thing we had a issue with was the clean up was not great spent time at home cleaning the inside with a vacuum and th explained thing thought the only thing we had a issue with was the clean up was not great spent time at home cleaning the inside with a vacuum and then doing the outside More

by WBHULK Verified Customer Verified Customer

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The staff at Walser were friendly and knowledgeable. Answered all my questions, before and after my purchase. Appreciated the no pressure sales approach. Answered all my questions, before and after my purchase. Appreciated the no pressure sales approach. More

by mew3843 Verified Customer Verified Customer

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