Jeff Salyer
Jeff Salyer at Crestmont Hyundai
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Jeff Salyer

Parts Manager

Crestmont Hyundai

2961 Center Road
Brunswick, OH 44212

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4.6
379 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

8 yrs, 5 mos

4.6

379 Reviews

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379 Reviews of Jeff Salyer

January 24, 2025

Dealership Rating
Employee Rating

The problem was not warranted. Labor cost…..RIDICULOUS! Part cost…RIDICULOUS. I will not purchase another Hyundai from Crestmont. More

by bev_lalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 25, 2025

Crestmont Hyundai responded

I'm sorry that you had to deal with this repair. The active grill shutter is something that can be damaged without you even realizing it. Unfortunately, in our area, even rock salt or road debris could break it, and then the warranty won't cover it. I understand your frustration with labor costs. The sad truth is that they have gone up in recent years for a variety of reasons. We are in line with market standards for labor rates. Again, Bev I am sorry that you had this happen to you. Nancy Crestmont Hyundai

January 16, 2025

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I had a great experience recently at Crestmont Hyundai, as usual! They took extraordinary measures to help with a change in my schedule. When I picked up the car it had been cleaned as well. I am definitel More

by mark_crow
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Crestmont Hyundai responded

Thank you so much!

January 10, 2025

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Took 3 hours to do an oil change on my car! Sat in the waiting room the whole time! More

by Johnny1997
Service Price Transparency
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Service Time
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Recommend Dealer
No
Jan 13, 2025

Crestmont Hyundai responded

I am sorry that your oil change took longer than expected. I don't have enough information to dive into why, but am happy to do so if you would contact me directly. nancym@crestomontautogroup.com Nancy Crestmont Hyundai

December 13, 2024

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These guys are great! They presented themselves very professional and caring. God bless you all More

by Krisvallery
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

Crestmont Hyundai responded

Thank you Chris for your kind review! We appreciate that you took the time to write it and give us all those stars! It's good to hear that we acted in a professional and caring way. Have a great Holiday! Nancy Crestmont Hyundai

December 05, 2024

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Great job on brakes as well as oil change/filter. Techs were good at showing me rear brake failure. Replaced calipers, rotors and pads. More

by andyveresiv
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 05, 2024

Crestmont Hyundai responded

Andy, Thank you for taking the time to write a Review! We appreciate that you chose to come to Crestmont Hyundai for you brake work and oil/filter change. Have a great day and Happy Holiday Season!

November 20, 2024

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Employee Rating

We dropped vehicle off the night before our appt, Brendan greeted us and was very helpful. We needed our car by 10am the next day, by 9am Brendan informed us our vehicle was done ahead of schedule!! Thank More

by Stacy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Flynn

Dec 16, 2024

Crestmont Hyundai responded

I'm glad to hear that Brendan did a good job orchestrating your service work. It sounds like everything worked out perfectly. Thank you for taking the time to write a nice review!

November 14, 2024

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Employee Rating

Very caring efficient work by Brandon. We strongly recommend to our friends and family members More

by YUNJUSTIN22
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Recommend Dealer
Yes
Nov 16, 2024

Crestmont Hyundai responded

Wow that's a ton of stars! Thank you so much! We appreciate you and we appreciate you taking the time to write a review!

November 14, 2024

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Employee Rating

I usually have a very good experience with Crestmont, but this last time that I brought my car in for maintenance, I had a horrible experience. It took over a week for the dealer to even identify damage they More

by mrmegamax95
Service Price Transparency
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Recommend Dealer
No

November 05, 2024

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Long wait for routine service, difficult to schedule urgent matters, as in waiting ober a month for an open appointment. Did not feel like service personnel listened to me or cared about me. More

by ginny1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 07, 2024

Crestmont Hyundai responded

Hey Ginny, Thank you for letting us know. How you feel is important to us. I am going to send you a private message to go over more details.

October 29, 2024

Dealership Rating
Employee Rating

Good man knows the process respects the discounts available threw crestmont and the manufacturer. Not everyone one there does. Very frustrating when I deal with others. More

by gjonesee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Crestmont Hyundai responded

Thank you for the review. Did you get all the assistance you needed? You are always welcomed to work with a specific person or the manager. We don't want you to be frustrated!!

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