Dealership Experience
1 yr, 7 mos
25 Reviews
Write a Review25 Reviews of Jeff Russ
January 31, 2025
Everyone is very nice, they were very quick with my oil change. Very happy with my service. change. Very happy with my service. More
Other Employees Tagged: Bryan Mulligan, Mike Aslan, Brendan Flynn
January 31, 2025
The manager was caring about my needs. Joe Yun my salesman was the best. Fourth vehicle I bought from him Joe Yun my salesman was the best. Fourth vehicle I bought from him More
Other Employees Tagged: Kate Reshni, Bryan Mulligan, Mike Aslan, Brendan Flynn, Norvell Todd
January 25, 2025
Went for oil change. Fast service and friendly staff. The waiting area was clean and offered free coffee. Fast service and friendly staff. The waiting area was clean and offered free coffee. More
Other Employees Tagged: Bryan Mulligan, Mike Aslan, Brendan Flynn
January 16, 2025
I had a great experience recently at Crestmont Hyundai, as usual! They took extraordinary measures to help with a change in my schedule. When I picked up the car it had been cleaned as well. I am definitel as usual! They took extraordinary measures to help with a change in my schedule. When I picked up the car it had been cleaned as well. I am definitely using Crestmont in the future for my auto service needs! More
Other Employees Tagged: Kate Reshni, Jeff Salyer, Lynn Riczo, Nancy Moeschl, Bryan Mulligan, Mike Aslan, Brendan Flynn, Norvell Todd
January 10, 2025
Took 3 hours to do an oil change on my car! Sat in the waiting room the whole time! Sat in the waiting room the whole time! More
Other Employees Tagged: Jeff Salyer, Chris Boger, Bryan Mulligan, Mike Aslan, Brendan Flynn
January 10, 2025
Crestmont is a great dealer. From sales to service, I have never had any problems. Everyone I have dealt with is friendly and knowledgeable. I would definitely recommend Crestmon From sales to service, I have never had any problems. Everyone I have dealt with is friendly and knowledgeable. I would definitely recommend Crestmont to anyone looking for a car. More
Other Employees Tagged: Terry "The Car Guy" Coggins, Bryan Mulligan, Mike Aslan, Brendan Flynn
January 01, 2025
I was having a problem with my navigation system. Brendan flynn advised me that my software needed an update.i was told it was 5 or 6 hour update. I wasn't offered a loaner so I had to make an appt Brendan flynn advised me that my software needed an update.i was told it was 5 or 6 hour update. I wasn't offered a loaner so I had to make an appt. for the next week. mr flynn says a loaner would be available for me then. the date of my appt, I was waited on by Jeff Russ. mr russ says there wasn't a loaner available. mr russ arranged for to be taken home, and when my car was ready I would be picked up.i wasn't home an hour when valet knocked on my door and says my car was ready. when I get to cresmont I was told the update wasn't needed because it had updated automatically in October.im trying to get some clarity of why I was told I needed update in the first place. mr flynn was now at the service desk along with mr russ, so I know he has a full scope of the whole situation.but instead of he and mr russ saying their were errors made they tried to give a snow job.mr Flynn never explained what happened to the car that was to be loaned. mr russ never explained why he didn't check my software before he said I needed and up date. mr russ tells me well basically you bought a $100,000 spaceship their will be problems, I hope he doesn't think that placate me.all either one of them had to say was mistakes were made. I still would have been perturbed, but that is better than the xx . More
Other Employees Tagged: Brendan Flynn