Dealership Experience
1 yr, 5 mos
12 Reviews
Write a Review13 Reviews of Jeff Russ
December 24, 2024
Jeff has been very helpful in finding the issue and scheduling my Genius for repair. Crestmont Dealership is professional. I’m confident that my car will be fixed correctly the first time. scheduling my Genius for repair. Crestmont Dealership is professional. I’m confident that my car will be fixed correctly the first time. More
Other Employees Tagged: Bryan Mulligan, Mike Aslan, Brendan Flynn , Emily very genuine and helpful.
December 22, 2024
It took a long time to get the parts in. However, once the parts were in the service department did everything they could to finish the job quickly and smoothly. However, once the parts were in the service department did everything they could to finish the job quickly and smoothly. More
Other Employees Tagged: Brendan Flynn, Ron Jewett
December 16, 2024
The staff was very friendly and accommodating. I realized when I reached there that my appointment was next month on the same date. But they still accommodated me in their schedule. I realized when I reached there that my appointment was next month on the same date. But they still accommodated me in their schedule. More
Other Employees Tagged: Kate Reshni, Lynn Riczo, Nancy Moeschl, Bryan Mulligan, Mike Aslan, Brendan Flynn
December 14, 2024
Always find dealership customer friendly as well as ready to answer your questions when your car is in for service. to answer your questions when your car is in for service. More
Other Employees Tagged: Bryan Mulligan, Mike Aslan, Brendan Flynn
December 14, 2024
Everything was explained and done well…. also forgot to mention I had a coupon and Jeff had to redo the invoice and did so with pleasure….. great service! also forgot to mention I had a coupon and Jeff had to redo the invoice and did so with pleasure….. great service! More
Other Employees Tagged: Bryan Mulligan, Mike Aslan, Brendan Flynn
December 13, 2024
These guys are great! They presented themselves very professional and caring. God bless you all They presented themselves very professional and caring. God bless you all More
Other Employees Tagged: Kate Reshni, Jeff Salyer, Lynn Riczo, Nancy Moeschl, Bryan Mulligan, Mike Aslan, Brendan Flynn
December 13, 2024
Not sure if it was Jeff as I dealt with 2 service counter guys... the one was pretty good and deserves a 5 while the other was pathetic and deserves a 1. Had my car in for 2nd time for the same problem... an guys... the one was pretty good and deserves a 5 while the other was pathetic and deserves a 1. Had my car in for 2nd time for the same problem... and as a convinced the 1st repair wasn't necessary. Crestmont Cadillac was my dad's gold standard of service. But Crestmont Hyundai is a far cry from those days. Bought my wife's car across the street at Subaru recently because I wouldn't consider a Santa Fe for her for a nano second. You won't get my recommendation to anyone. I should go on Yelp or something to warn others... More