Jeff Richard
Jeff Richard at Silko Volkswagen of Easton
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Jeff Richard

Service Advisor

Silko Volkswagen of Easton

122 Liberty St
Brockton, MA 02301

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4.7
247 Reviews

Dealership Experience

3 yrs, 7 mos

4.7

247 Reviews

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247 Reviews of Jeff Richard

March 28, 2025

Dealership Rating
Employee Rating

Jeff and Mario were great! Even though I had to bring the car back a second time they were very helpful, understanding and knowledgeable. Provided a loaner so I wouldn’t be inc More

by beanboxer313
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden , Mario, Paul

March 27, 2025

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Jeff has always been very helpful and attentive every time I have brought in my car to be serviced. More

by lvarela912
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Recommend Dealer
Yes

March 17, 2025

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Great new location and facility. Very professional staff and very courteous staff. I highly recommend Silko VW More

by KJGLEGAL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden

Mar 24, 2025

Silko Volkswagen of Easton responded

Thank you so much for your kind review! We're thrilled to hear that you enjoyed our new location and facility, and we truly appreciate your compliments about our professional and courteous staff. It means a lot to us that you would recommend Silko VW, and we look forward to serving you again in the future!

March 08, 2025

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Great dealership from owner, through rest of their supporting staff members. Wonderful new facility. Congratulations on the opening. More

by Ap32144
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Recommend Dealer
Yes
Mar 24, 2025

Silko Volkswagen of Easton responded

Thank you so much for taking the time to share your experience with us! We’re absolutely delighted to hear that you had a positive visit to Silko VW of Easton. Your kind words truly mean the world to our team, and we’re grateful for your support. We look forward to welcoming you back for any future needs! Thanks for the congrats on the new building! We LOVE it!

March 08, 2025

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Very professional and friendly staff and they get the work done asap..perfect come back again for oil change More

by vanessa_racine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden

Mar 24, 2025

Silko Volkswagen of Easton responded

Hi Vanessa, Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your kind words about our professional and friendly staff. We're so glad to hear that we could get the work done quickly for you. It was a pleasure having you with us, and we look forward to welcoming you back for your next oil change here at Silko VW of Easton!

March 03, 2025

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My sales person Al was great but the sales manager was a complete jerk and caused me to not ever want to deal with this dealership again. More

by dmartinjr26
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Recommend Dealer
No

Other Employees Tagged: Al Jecrois

Mar 24, 2025

Silko Volkswagen of Easton responded

Hello, Can you please tell me more? My email is joanne.moniz@silkoautogroup.com Thank you, Joanne

February 19, 2025

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I had an outstanding experience with Silko Volkswagen Service! The staff was professional, knowledgeable, and went above and beyond to ensure my car was in top shape. The service was prompt, and they kep More

by Katherine
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Recommend Dealer
Yes

Other Employees Tagged: John Medeiros, Nick Dryden

Feb 19, 2025

Silko Volkswagen of Easton responded

Thanks, Katherine, for sharing your thoughts about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon!

February 06, 2025

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Employee Rating

Difficult to get to a person to talk to either online of phone call. Pleasant enough when in person. More

by frank.Guardabascio
Service Price Transparency
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Recommend Dealer
No
Feb 06, 2025

Silko Volkswagen of Easton responded

Frank, We're sorry that you didn't have a completely satisfying experience. Your feedback is very much appreciated. Could you please email me the details of the experience online and on the phone? Thank you for your time, and hopefully, we can get to the bottom of this. Thank you, Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

February 01, 2025

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Great staff friendly environment. Fast and professional this is my number 1 pick for service to my Vw. More

by NAPAAUTOPARTSBRIAN
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Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden

Feb 01, 2025

Silko Volkswagen of Easton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 24, 2025

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Jeff is great! Service is always done in a timely manner, and he calls with updates More

by kakt41
Service Price Transparency
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Recommend Dealer
Yes
Jan 25, 2025

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jeff delivered such a great experience!

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