Jeff Rhoads

e LaShonda Jones 4 reviews·1 photo 4 months ago Sterling Jackson was the best sales man I could have ever met he made sure that I got exactly what I wanted for the best deal. The financing tea ago Sterling Jackson was the best sales man I could have ever met he made sure that I got exactly what I wanted for the best deal. The financing team Quintin had me in and out explaining everything perfectly. Thank you so much for your time and patience. Photo 1 in review by LaShonda Jones Performance Toyota (Owner) 4 months ago Thank you for taking the time to leave us a review! We're so glad to hear that you had a fantastic experience working with Sterling. Until next time, take care! megan underwood 1 review·1 photo 4 months ago I had the pleasure of working with Tristan. I started talking to him back in Feb 2022 and told him everything I was looking for and wanted. He never gave up and I am now finally driving my dream vehicle!! Highlander XSE Dale Trimble NEW This is going to be kind of a long review, and some of it is my fault so I hope this is something that others will learn from. 1rst off i was pre-approved with financing from my bank here in my town.( im abiut 300 miles from the dealership) but i let amanda talk me into letting them do the financing to save time as long as it was the sameterms and rate which she agreed. I even called them before i left to drive the 5 hrs to thier dealership to assure all was good to which i was told yes it was. I got there drove the truck and all was good except for a couple of things which i will get back to. Once I got back to the finance guy though it kinda took a turn. He starts off with quoting me the wrong term and rates. The % rate was over 3 points higher than what we agreed on. Which you can't blame them for trying. They speed thru and get you to agree to a higher rate they make more money, so I applaud the effort. Then he really started pushing the extras paint protection and all thatcstuff which I declined and he just kept pushing it relentlessly. Even after I said no 5 or 6 times he figured it all in with the monthly payment . Again I applaud the effort because that's all free money to them but I finally convinced him I didn't want any of it and all was good. I got the term I wanted as well as the rate. All this was done on the 17th of Aug. so all I done is drive it home and around town a couple of times because I had to have surgery on the 24th of Aug and haven't been able to drive since. So this past weekend the 2nd of Sept. I detailing it since I can't drive it and I notice 2 big dents in the top of the truck in the seams directly across from each other( now I do take responsibility for not catching it when I did the walk around before I agreed to buy it) so I took pics and emailed the dealership telling them about it to which, as I expected they say they could do nothing about) now it was damaged before they got it so I really don't think they caught it when they took possession of it. The truck according to the car fax was shipped from Pennsylvania to a dealership in Missouri. Now we think it was damaged during the shipping and when Missouri got they certified it pre-owned in stead of fixing it because like I said it's in a crease so it will be an expensive fix and after they certified it pre-owned they put it on smart auction only for dealers and performance toyota bought it just from pics online just like I did. So when they got it they either didn't catch it or didn't care. And I didn't catch it when I bought it, but to be honest how many people dealers or consumers stand on the doorframe to look at the tops of trucks. So now im going to have to spend a couple thousand dollars to get this fixed so it doesn't start rusting worse. Please see the photos I have attached and learn from this experience. More

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Jeff Rhodes is awesome! We have bought 10+ vehicles from him and one great experience after another! Thank you ! Bob and Lisa Wintermeyer We have bought 10+ vehicles from him and one great experience after another! Thank you ! Bob and Lisa Wintermeyer More

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Jeff Rhoades was so helpful and knowledgeable! We are driving across the country to buy a car from him! Truly a professional We are driving across the country to buy a car from him! Truly a professional More

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Jeff Rhoades is awesome to work with no pressure and very knowledgeable about the products. We have bought numerous cars from him and looking forward to working with him again in a few months. knowledgeable about the products. We have bought numerous cars from him and looking forward to working with him again in a few months. More

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Excellent and friendly customer service I was in contact with Jeff prior to appointment to purchase a vehicle. He was cordial and friendly and treated us as if he has known us for a long ti I was in contact with Jeff prior to appointment to purchase a vehicle. He was cordial and friendly and treated us as if he has known us for a long time. He interacted and asked many questions on what type of vehicle interested in. I felt he was honest and wanted us to be happy with our vehicle choice. He has reached out a couple times since the purchase wanting to know how we were, if we were enjoying the new vehicle, and to let him know if we had any questions. Michelle was probably the best car finance specialist I have ever worked with. Very thorough and prompt with our financing. More

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Great Quality Customer Service Barney Wahoff led me to Performance by telling me what used cars that were available on the lot that were in my price range. He referred me to Jeff Rh Barney Wahoff led me to Performance by telling me what used cars that were available on the lot that were in my price range. He referred me to Jeff Rhoads and he showed me the cars I had narrowed it down to. He was so easy to work with. He really helped me get the car that I wanted and went out of his way to be a very kind, knowledgeable, honest and very easy to work with. More

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Couldn't ask for anything more! I'm a long time Performance Honda customer. This was my first experience with Performance Toyota and I couldn't be happier. I asked Jeff to build me a I'm a long time Performance Honda customer. This was my first experience with Performance Toyota and I couldn't be happier. I asked Jeff to build me a truck which he ordered and had delivered in record time, Nate worked miracles to get me the right price on the new truck and to take care of my trade and Beth was super friendly and easy to deal with in the business office. Everyone involved made this a very rewarding and satisfying deal for me and my family. More

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Purchased 2016 Prius Jeff Rhoads we super ! Very straight forward salesman that was enjoyable to work with. After purchase he spent over one hour with us in the car exp Jeff Rhoads we super ! Very straight forward salesman that was enjoyable to work with. After purchase he spent over one hour with us in the car explaining how to use everything. He said we should come back for more instruction that he will help us. More

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