Jeff Martin

Made an online appointment for maintenance and repair work. Showed up at service drive and told to go to lube center. When I arrived at the lube center, the advisor told me they wouldn't be able to look work. Showed up at service drive and told to go to lube center. When I arrived at the lube center, the advisor told me they wouldn't be able to look at any of my concerns other than maintenance. I insisted that because I made the appointment it is not up to me to decide where the vehicle should go and that I would just like the service work done. Received a call back from another advisor stating I could leave my vehicle there for 3 weeks and then they could look at it. I'm curious as to how I should function without a vehicle for 3 weeks without notice. More

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Joel Price was very easy to deal with there was no pressure helped in any way he could. Heidi Burns in the service department has been very professional and helpful. pressure helped in any way he could. Heidi Burns in the service department has been very professional and helpful. More

by RPHILAZ Verified Customer Verified Customer

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Very nice, helpful and really tried to show us all vehicles we were interested in. Very professional and not pushy and even brought paperwork to our house to help with our work schedule, will definite vehicles we were interested in. Very professional and not pushy and even brought paperwork to our house to help with our work schedule, will definitely recommend Brandon for friends and coworkers looking for a vehicle. More

by BASSMASTERLDW Verified Customer Verified Customer

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I don’t shop anywhere else , all my vehicles come from here. Ben Brown is the best sales person on the planet here. Ben Brown is the best sales person on the planet More

by REMEDYPLG Verified Customer Verified Customer

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Great experience! ! I called ahead of time & they had the exact truck I was looking to purchase… They gave me a great price on my trade in and an excellent deal on my n ! I called ahead of time & they had the exact truck I was looking to purchase… They gave me a great price on my trade in and an excellent deal on my new truck.. I highly recommend Henry Brown More

by stevethemortgagepro Verified Customer Verified Customer

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Extremely helpful and patient, This dealership helped me get into a car that I wanted at a price that I loved. Everyone was extremely Kind but Rigo went above and beyond to make sure I was happy with what I get into a car that I wanted at a price that I loved. Everyone was extremely Kind but Rigo went above and beyond to make sure I was happy with what I was getting. He made sure every aspect of the deal was explained to me with 100% clarity. He also took extra time to help me look into modifications that I plan on doing to the car to make sure that they are something that can be done. Car was cleaned and inspected before It was turned over to me. Even after purchasing the car he continues to show exemplary customer service. Overall I would highly recommend Rigo from Henry Brown to anyone looking to buy a car. More

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Great Service This was my first visit to Henry Brown Buick GMC for service and I will recommend it to my family and friends. I will be returning for future service This was my first visit to Henry Brown Buick GMC for service and I will recommend it to my family and friends. I will be returning for future service needs. More

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I have brought both GMC Acadia and Cadillac XLR into Henry Brown several times with success. Heidi Berns has been the service representative on all occasions. She is very professional, helpful and fri Henry Brown several times with success. Heidi Berns has been the service representative on all occasions. She is very professional, helpful and friendly as well as seeing to our requests for our vehicles. The last visit I brought in the Cadillac XLR with the convertible top not lifting to close. They fixed a leak in the hydraulic hose for slightly less than $1000 but spilled hydraulic fluid onto the interior upholstery and the carpet in the trunk of the car. The fluid smell is horrible. I returned the vehicle to be cleaned of the fluid but that was not done. The fluid is still visible on the upholstery of the passenger seat, the trunk of the car, and the leather and very obviously smells throughout the entire car. I spoke with the maintenance supervisor who told me there was nothing else they could do. Someone went out to the car and put cologne on the car thinking this would help…. it did not but instead made it worse. I have taken the car for detailing at $140 something HBrown should have done. I am very disappointed in this experience with Henry Brown and will not recommend their service department. More

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