Jeff Mariner

Glad I made the 6 hour round trip to Berger Chevrolet last week and received the old school customer service from Beth Dykhouse. How refreshing ! last week and received the old school customer service from Beth Dykhouse. How refreshing ! More

Report | Print

Brian was awesome! He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed up today Brian was ready with the 3 choices I had narrowed it down to. After test driving the vehicles and talking with Ashley we knew what we were choosing. He was easy to negotiate with and we were able to come to a great deal for us. Berger is a step above the rest, many dealers are taking advantage of the car shortage to extort customers with huge mark ups. Berger isn't doing that! They have continue to operate with the honor and integrity you would expect from a 97yr old local family owned dealership. It really is "Always Better At Berger". It's a place where customers are friends and family. It's evident that these people care about you as a person and not just a sale. I was greeted with smiles and friendly attitudes everywhere I went in the dealership. I get the sense that the employees at every level of this dealership care. Plus it's hard to miss all the awards and community involvement when you walk the dealership. During the process I was greeted by management, General Manager, Finance manager, and Sales Manager just to thank me for my return business even though most weren't involved with my actual car deal. I go to Berger because I leave feeling like I visited with close friends. No pressure and employees that take pride in what they do. 5 Stars because they won't let me rate them higher. If you need a car and don't wanna be jerked around go to Berger and see Brian More

Report | Print

Larry Francis provided exceptional service over the phone and in person as he assisted me in trading my Malibu for a Cruze. I appreciate Larry's philosophy...he treats other people like he wants to be treat and in person as he assisted me in trading my Malibu for a Cruze. I appreciate Larry's philosophy...he treats other people like he wants to be treated himself. Larry gets to know his customers through pleasant conversation, while choosing a vehicle that best meets their needs. How Larry comes across definitely shows that he enjoys the work he has chosen to do on a daily basis. He puts his whole heart into it. Keep up the good work! More

Report | Print

This was a great opportunity for me to be able to work with personal who cares about me the costumer. I have a lot of respect for your dealership. with personal who cares about me the costumer. I have a lot of respect for your dealership. More

Report | Print

Knowledgeable Caring Informative Duane was simply wonderful. I had no plans on purchasing a car that day. We were just looking. He did not pressure me in anyway. He took the time t Duane was simply wonderful. I had no plans on purchasing a car that day. We were just looking. He did not pressure me in anyway. He took the time to explain the car and the system to purchase the car. He explained the difference between various options. He assured they are there for the customer and want to make things right. He stayed past closing to help seal the deal so I went home with the car the same day. I identified a few things after going home and we are making plans to bring it back and take care of those items. It is apparent he cares about his customers. Truly an all around a top notch great salesman. As far as finance Jeff was also very nice and helpful sticking to my proposed budget for payments. Again stayed late to seal the deal More

Report | Print

We thot Brian Isch was very helpful! Brian Isch was very patient with us. This is the second car we've purchased from Brian. This is the third vehicle we've purchased from Berger! Brian Isch was very patient with us. This is the second car we've purchased from Brian. This is the third vehicle we've purchased from Berger! More

Report | Print

Go see Nick Very attentive to what our needs were. Patient and flexible. Very enjoyable buying experience, we will be back. Felt comfortable we werent being taken Very attentive to what our needs were. Patient and flexible. Very enjoyable buying experience, we will be back. Felt comfortable we werent being taken advantage of. More

Report | Print

Bought my first car I told Nick what my budget was and he pointed to the only car within my range. He didn't pressure me into making a rushed decision. He told me I could I told Nick what my budget was and he pointed to the only car within my range. He didn't pressure me into making a rushed decision. He told me I could pay the hold it over the weekend and still get reimbursed whether I ended up purchasing it or not. He was friendly, relatable, and honest. Jeff was also great. He helped me pick an affordable coverage plan for my car. I went $15 over budget, but I was happy with the overall experience. They weren't sharks trying to take my money. They genuinely wanted to make sure I chose the right car and coverage for my first big car purchase. More

by ALEEACHERRY Verified Customer Verified Customer

Report | Print

Awesome Service Mariah was so sweet, knew a lot about the car we were looking at! Jeff was great in dealing with the finance part Thank you! Mariah was so sweet, knew a lot about the car we were looking at! Jeff was great in dealing with the finance part Thank you! More

by GLCAR202 Verified Customer Verified Customer

Report | Print

Great service. Miguel Cervantes did a great job! We met with Miguel Cervantes. He went above and beyond to answer all our questions and to help us find the vehicle we were looking for. Thanks to him We met with Miguel Cervantes. He went above and beyond to answer all our questions and to help us find the vehicle we were looking for. Thanks to him and his team we were able to drive out with a truck! More

by EUNICEVILLARREAL84 Verified Customer Verified Customer

Report | Print