Jeff Lucas

Had problems with staff and dealership tried talking to Kurt and he talked down to me and was rude. Felt like I was being scolded as if I was a child Kurt and he talked down to me and was rude. Felt like I was being scolded as if I was a child More

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Excellent! From the salesperson all the way to the finance department, it was a great experience. The salesman and new car manager were never hard to get a hold From the salesperson all the way to the finance department, it was a great experience. The salesman and new car manager were never hard to get a hold of, and they went the extra mile in my opinion. In the finance office, I was not pressured to purchase anything extra as far as warranties and the like. I was simply informed of the various things Chrysler offers -- thoroughly I might add -- Walter is great and you can tell he has a real passion for vehicles. All in all I would enourage others to use this dealership! Great all-around! More

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Make me feel like family I came with my mom to get my car Jeep Compass s d the experience is amazing Christian Falcetti is awesome You rock!! He is full of kindness and he I came with my mom to get my car Jeep Compass s d the experience is amazing Christian Falcetti is awesome You rock!! He is full of kindness and he answered all my questions He also gave me a latte so good Thank you for your time s d your patience with me Definitely this is a place you need to go to get a nice car Thanks Chris and Matt and Jeff More

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Experience My sales person Renee was easy to work with. The credit person made it quick,easy and painless. The only thing I did not like was when I first pulled My sales person Renee was easy to work with. The credit person made it quick,easy and painless. The only thing I did not like was when I first pulled up there were sales people in the parking lot waiting for customers. They should make it less obvious. More

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Wouldn't buy anywhere else. My family and I have dealt with Jeff Lucas for the last several years. We will not buy from anywhere or anybody else. Jeff and his staff are knowled My family and I have dealt with Jeff Lucas for the last several years. We will not buy from anywhere or anybody else. Jeff and his staff are knowledgeable about their product, honest, and do not push the hard sell. They have always been willing to work with us to get exactly what we want, quickly, and at a fair cost. Of course the dealership needs to make a profit, or else they wouldn't be in business. However, they will help to work with customers to find the solution that fits them best. To say you trust your car dealer is a rare thing. Jeff and his staff have EARNED trust. Even when I have compared prices with other dealers, Jeff and his crew always come out with the best value. More

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Best Dealer Ever! Tom Williamson was very professional and willing to make a deal! He was very knowledgeable about my truck and went to great extents to help me. The wh Tom Williamson was very professional and willing to make a deal! He was very knowledgeable about my truck and went to great extents to help me. The whole process went very smooth, and quick! I would recommend North Olmsted dealership to everyone. Thanks for everything! You have a new Customer for life! More

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Excellent service Renee Maholm really made me feel at ease with the whole purchase process. She took the time to answer my questions and took each step with me so at th Renee Maholm really made me feel at ease with the whole purchase process. She took the time to answer my questions and took each step with me so at the end I felt very comfortable with my choice. More

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Pleasant and to the point. The staff is very helpful in finding the right vehicle for you. They will not try to waste your time. Also their warranty on certified pre-owned vehic The staff is very helpful in finding the right vehicle for you. They will not try to waste your time. Also their warranty on certified pre-owned vehicles can not be beat! More

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Hands Down best experience at a Dodge Dealer Todd was amazing to work with, won’t go anywhere else! You felt he was working for you and in your corner a rare thing in the car business. Jeff w Todd was amazing to work with, won’t go anywhere else! You felt he was working for you and in your corner a rare thing in the car business. Jeff was patient and not a typical sales manager working to find a middle ground and resolution. Was going between another dealer next time it won’t even be a question these guys earned my Jeep business for life! More

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Great dealership! Worked with Jeff 3 years ago when I signed my first lease. Went back for another lease and RJ helped me get the car I wanted. Pleasure to work with th Worked with Jeff 3 years ago when I signed my first lease. Went back for another lease and RJ helped me get the car I wanted. Pleasure to work with them! More

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