Jeff Logan
Jeff Logan at Space Coast Honda
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Jeff Logan

Shop Director

Space Coast Honda

1885 W King St
Cocoa, FL 32926

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4.6
68 Reviews

Dealership Experience

33 yrs, 10 mos

Industry Experience

36 yrs, 11 mos

Languages Spoken

English English

4.6

68 Reviews

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68 Reviews of Jeff Logan

March 26, 2025

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Employee Rating

Frustrated with Misdiagnosis and Extra CostsReview:“My wife and I had a frustrating experience with this Honda dealership. The battery light on our vehicle kept coming on and off while she was driving. We More

by Susan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Mar 26, 2025

Space Coast Honda responded

Susan, I'm sorry to hear about the challenges you faced with your vehicle's diagnosis and repairs. We always do our best to save the alternator if possible but also need to address other concerns that we are faced with. If the oil leak was not resolved it would have affected the new alternator we would have installed. I do apologize if your service advisor did not thoroughly explain the possibilities of this happening. If you'd like to discuss this further or if there's anything else we can do to assist, please feel free to reach out. Thank you, John DeMasso - Service Director - 321-459-3344

Mar 26, 2025

Susan responded

Dear Service Manager, I’m writing to let you know I’m not satisfied with the service I received when I brought my Honda in recently. I told your team the battery light was coming on, but your technicians misdiagnosed the problem because they didn’t troubleshoot it properly. If they had put an electrical load on the alternator and taken the time to test it like I asked, they would’ve seen the issue was the alternator—not the other stuff you upsold me on. Instead, they told me the alternator was fine, and I had to bring the car back to get it replaced after all. The problem here is that your team didn’t test the alternator when I specifically pointed out the battery light, and that’s why it was missed. I’m frustrated I had to deal with this twice when a proper test would’ve caught it the first time. I expect better from your shop.

March 26, 2025

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Great customer service, friendly, clean waiting room and restrooms. Love that my vehicle is washed and vac'd upon completion of service. Love the next service suggestions and costs so no surprises. More

by amydixon1959
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Recommend Dealer
Yes

Other Employees Tagged: Lauren - Service Rep 5 stars. Did not have Jeff.

Mar 27, 2025

Space Coast Honda responded

We're delighted to hear you enjoyed the service experience at Space Coast Honda! It's great that our team could provide a clean and welcoming environment, along with helpful next service suggestions. We look forward to seeing you again for your future visits! John DeMasso - Service Director

March 09, 2025

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The gentlemen that greeted me when I pulled up and to when I left FIVE STARS!! More

by Jay A
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Recommend Dealer
Yes
Mar 10, 2025

Space Coast Honda responded

Jay, We love hearing this—thank you for the five stars! The Space Coast Honda team will see you next time! John DeMasso - Service Director

February 27, 2025

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Excellent visit. Quick service on a major task. Very knowledgeable service rep. Treated with respect and dignity. More

by MountainMan
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Gensler

Feb 28, 2025

Space Coast Honda responded

We're delighted to hear that your visit was excellent and efficient at Space Coast Honda! Our team takes pride in providing knowledgeable service with respect, so thank you for sharing this feedback. John DeMasso - Service Director

February 14, 2025

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Love. My dealer. He goes out of his way to help. Always Takes care of my needs More

by ledora.tighe
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Recommend Dealer
Yes
Feb 14, 2025

Space Coast Honda responded

Thank you for the kind review! We're honored to have you as a Space Coast Honda customer and look forward to continuing to serve you in the future! Best, Chad Reed - Sales Manager - 321-459-3344 x121

February 01, 2025

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The service is excellent. It always is very efficient and courteous.. Gregory, who is my Associate with Honda is excellent and always helpful and with explanations, I highly More

by rnearla1
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Trambauer , Gregory

Feb 03, 2025

Space Coast Honda responded

Thank you for the glowing review! We're delighted to hear that Gregory and our Space Coast Honda team consistently provide excellent service. We appreciate your recommendation and look forward to serving you again! John DeMasso - Service Director

December 21, 2024

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Best service. Engaging with the guest. Clean surfaces. Would recommend to all friends. Keep up the good work. More

by olivia_mcgrier
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Recommend Dealer
Yes
Dec 23, 2024

Space Coast Honda responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Space Coast Honda provided engaging service and a clean environment. We appreciate your recommendation and look forward to seeing you again! Safe travels! John DeMasso - Service Director - 321-459-3344

November 15, 2024

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Vehicle was bought at Space Coast in 2020. Has always been taken back there for service. They are the best! More

by Sbwbassman
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Recommend Dealer
Yes
Nov 15, 2024

Space Coast Honda responded

Thank you for your continued trust in Space Coast Honda! We're delighted to hear that our service team has consistently met your expectations. We look forward to serving you again next time! Best, John DeMasso - Service Director - 321-459-3344

September 21, 2024

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ALWAYS, honest, knowledgeable, friendly, wouldn’t take my car anywhere else, even without notice they are the best! More

by Car
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ahmad excellent

Sep 23, 2024

Space Coast Honda responded

Thank you for the glowing review! We're delighted to hear that our team at Space Coast Honda consistently provides honest and friendly service. We appreciate your loyalty and look forward to serving you again! John DeMasso - Service Director - 321-459-3344

August 29, 2024

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Employee Rating

Brian was very helpful, and so was every one else. Jake helped a lot and Jeff, and Brian showed me every feature of my car and went above and beyond to make sure I was happy with it. While Jake and Je More

by phoebecowett12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2024

Space Coast Honda responded

Thank you for sharing your experience! We're delighted to hear that Brian, Jake, and Jeff made sure you felt like family at Space Coast Honda. Your recommendation means a lot to us—enjoy your new car! Chad Reed - Sales Manager

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