Jeff Kleiner
Jeff Kleiner at Ira Toyota of Manchester

Jeff Kleiner

Sales Manager

Ira Toyota of Manchester

33 Auto Center Rd
Manchester, NH 03103

4.9
78 Reviews
4.9

78 Reviews

Write a Review

78 Reviews of Jeff Kleiner

January 19, 2025

Dealership Rating
Employee Rating

I had an appointment scheduled and still had to wait over 2 hours for an oil change. More

by Jaz
Recommend Dealer
Yes
Jan 21, 2025

Ira Toyota of Manchester responded

Jaz, Thank you for your review. I am sorry for the long wait you had. We do average over 100 clients a day in for service work at our award-winning service department. We do experience pockets of very busy times during the day. We are working to correct this as quickly as we can. John MCCarthy General Manager jmccarthy@Group1Auto.com

December 26, 2024

Dealership Rating
Employee Rating

Worst experience ever ,did not get battery replaced same day with an appointment, lack of updates from staff More

by dirienz
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian

Dec 28, 2024

Ira Toyota of Manchester responded

Thank you for your review! I have been trying to find your file but based on the data given I cannot. Would you please contact me directly so I can help out? John McCarthy General Manager jmccarthy@Group1Auto.com

December 18, 2024

Dealership Rating
Employee Rating

I haven't bought a car in 16 years but Nick Keifer was great to work with at IRA. He got me the car I wanted for the pricing I was comfortable paying and even a red bow that I asked for. This is my second More

by Dee Perry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarrin Langlois, Nick Keifer

Dec 20, 2024

Ira Toyota of Manchester responded

Hi Dee, we're happy to hear you had such a positive experience with Nick! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2024

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Employee Rating

Went in for oil change and it took 3. 5 hours. When asked why in the world does it take so long, the answer was corporate will not make the appropriate decisions to make the customer expe More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 21, 2024

Ira Toyota of Manchester responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John McCarthy Genral Manager jmccarthy@Group1Auto.com

November 13, 2024

Dealership Rating
Employee Rating

The dealership was very transparent and responsive which is typically hard to find. We have purchased a few cars from Ira and we have never left disappointed or upset. I know I can be demanding at times b More

by karenek85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

Dealership Rating
Employee Rating

Service seems okay. .i have not checked for missing bolts. In the past they did not put all the bolts back in and one of my plate was not replaced. The check out time t More

by 2016 toy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2024

Dealership Rating
Employee Rating

Good customer support during and after visit, appreciated, not being charged for extra things, and was relatively quick More

by cbm101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2024

Dealership Rating
Employee Rating

Got 4- new tires and an alignment. No issues or drama. Take all my work to Ira Toyota. More

by Billmazerall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Dealership Rating
Employee Rating

We went to IRA Toyota of a Manchester to purchase a new car for our daughter and it was the most pleasant car buying experience I have ever had. From the verification of our appointment all the way through More

by Rich B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Ira Toyota of Manchester responded

Thank you for sharing your experience at Ira Toyota of Manchester! We're delighted to hear that you had such a pleasant car-buying experience with us. Our team strives to make the process as smooth and straightforward as possible, without any unnecessary haggling. We appreciate your recommendation and look forward to assisting you or anyone you know in the future.

March 27, 2024

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Employee Rating

I wanted a Mustang GT and they went all out of there way to make it happen and we're so positive and professional and I couldn't have made a better choice, Toyota of Manchester is amazing I recommend them t More

by tonylexalexmariah79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa DiBenedetto

Apr 03, 2024

Ira Toyota of Manchester responded

Thank you for sharing your positive experience with Ira Toyota of Manchester! We're thrilled to hear that we went above and beyond to make your dream of owning a Mustang GT a reality. Our positive and professional service made your car buying experience exceptional. We appreciate your recommendation and are glad to have you as a satisfied customer. We look forward to serving you again in the future!

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