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Jeff Kerns
Jeff Kerns at Banister Ford of Marlow Heights
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Jeff Kerns

Parts Counter

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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11 Reviews
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11 Reviews

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11 Reviews of Jeff Kerns

December 11, 2022

Dealership Rating
Employee Rating

Great service. Great professionals. Work completed in a timely fashion. Overall excellent. Service.is always great. More

by GBAYINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Sajjad Ali, Chris Oyedeji , Michael Moore, Danielle Tasker

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Dec 12, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

September 27, 2022

Dealership Rating
Employee Rating

Took my car in for the recall and I was able to get in and out within 3 hours. No hassle and they even washed my car for me. More

by MRPCOOPER47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman, Chris Oyedeji

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Oct 10, 2022

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are so happy to hear that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

August 14, 2022

Dealership Rating
Employee Rating

Had excellent service . ..did not have to spend the day there....only an hour and a half. Good friendly service. Thank so much. Also the cost wasn't outrageous..I was happy More

by RA180044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman, Sajjad Ali, Chris Oyedeji

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Aug 16, 2022

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are happy to know that we could provide a pleasant & speedy customer experience for you! We are grateful to earn your business here at The New Banister Ford of Marlow Heights! Thank You!

May 08, 2022

Dealership Rating
Employee Rating

Very professional experience and fast. I would recommend them to anyone. Definitely not my last time coming. More

by malcolmlove2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman, Sajjad Ali, Chris Oyedeji , Amir Taghinejad

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May 10, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Malcom! Your 5-star rating is greatly appreciated. We look forward to continue to earn your business in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

May 11, 2022

malcolmlove2016 responded

Most certainly

May 02, 2022

Dealership Rating
Employee Rating

He is very understanding,patient He understands the marketing technique Good and we can count on him Thanks for the good job More

by emmanuelnkenganyi56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman, Sajjad Ali, Chris Oyedeji , Amir Taghinejad, Ali

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May 03, 2022

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star rating is greatly appreciated! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

April 02, 2022

Dealership Rating
Employee Rating

The day I drop off my vehicle, the customer was outstanding and when I pick up my car the cashier Attitude was very friendly and positive Attitude explained everything that was done on my vehicle More

by phillygirl0316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman , Bobby Royal

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Apr 15, 2022

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

March 03, 2022

Dealership Rating
Employee Rating

Customer service staff were very helpful and friendly and very efficient in their duties when to giving the customer service More

by Shuey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sonny Betancourt, Evelyn Betancourt, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman , Sam Hadi

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Mar 03, 2022

Shuey responded

Excellent customer service and care for you and your company

March 02, 2022

Dealership Rating
Employee Rating

I believe banister ford will be the dealership in the region in the near future!! More

by CHEEKS_RAYMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman , Sam Hadi, Bobby Royal, Evelyn in sales

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Mar 04, 2022

Banister Ford of Marlow Heights responded

Thank you very much for your kind words! We appreciate you for taking the time to rate us 5-stars! If there is anything that we can do for you or your vehicle please let us know. Thank you for choosing The New Banister Ford of Marlow Heights!

February 23, 2022

Dealership Rating
Employee Rating

They fixed my car fast and returned it fast. Great job Ford! Customer service was professional too More

by CAM CHISM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman , Sam Hadi, Bobby Royal

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Feb 24, 2022

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated, Cam! We are grateful to earn your business. If there is anything that you or your vehicle needs, please do not hesitate to let us know. Thank you for choosing The New Banister Ford of Marlow Heights!

November 25, 2019

Dealership Rating
Employee Rating

Thanks for the new yall was very helpful with me and my Thanks for the new car all was very helpful with me and my new car i am thankful and if i know some friends that may need a car ill be sure to send th More

by Godbless2825
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Yadira Kauffman , Bobby Royal, Jonathan Slaughter

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Nov 26, 2019

Banister Ford of Marlow Heights responded

Godbless2825, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

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