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Jeff Huang
Jeff Huang at Honolulu GMC Cadillac
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Jeff Huang

Service Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
153 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

7 yrs, 3 mos

Industry Experience

30 yrs, 6 mos

Specialties & Trainings

Getting things DONE.

4.4

153 Reviews

Write a Review

153 Reviews of Jeff Huang

February 16, 2025

Dealership Rating
Employee Rating

Great customer service by Johnny Henson. The other two service representatives need customer service training for letting customers standing for 5 minutes or more and not saying anything. More

by FVDURANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 15, 2025

Dealership Rating
Employee Rating

Took to long for a simple recall. Took 3 hrs. Poor communication.unsatisfactory. This place sucks. More

by buttermochi65
Service Time
Service Communication
Recommend Dealer
No
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February 04, 2025

Dealership Rating
Employee Rating

Awesome job. Did not get the color we asked for. We settled for what was available. Other than that, all good. More

by LINAMATAU
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 31, 2025

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Employee Rating

THEY DON'T CARE ABOUT ME AND MY LIFE BECAUSE THEY DON'T WON'T TO HELP ME WITH MONTH PAYMENT FOR MY CAR AND MY FATHER AND HIS FATHER LOVE GMC CADILLAC AND MOR I WON'T MY ESCALATE BACK. More

by DAVID.TATAIPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Eric Cheigh

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Jan 31, 2025

Honolulu GMC Cadillac responded

David, Over the last 6 months we have attempted to accommodate you with payment options for your outstanding service bill. Your vehicle is ready for pick up. Please visit the dealership to pay your balance and pick up your vehicle. Honolulu Cadillac

January 31, 2025

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Employee Rating

Short staffed. Don’t answer phone. Don’t return calls. Staff does well with they have to work with but business poorly managed and owned. More

by DANNY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 31, 2025

Honolulu GMC Cadillac responded

Hi Danny, I apologize that you had a hard time getting in contact with us. Please feel free to email or call me directly so we can get your service needs taken care of! Thank you for the feedback. Jeremy Cervantes Service Manager

January 27, 2025

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Employee Rating

Very professional employees and worked with me to make sure I was able to get in and out in a good time. More

by KRAIG.ANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu GMC Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Kraig, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 27, 2025

Dealership Rating
Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Jeff Lee, Theresa Karas, Jenn Turner, Dante Jovenal, Nick Nakama, Andrew Morey

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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 27, 2025

Dealership Rating
Employee Rating

Moose and his staff are doing a good job under tight circumstances. Love their good attitude! More

by CTPA
Recommend Dealer
Yes
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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu GMC Cadillac. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 10, 2025

Dealership Rating
Employee Rating

Appreciate the professionalism that was given. The staff was very welcoming and helped get my vehicle in and out in a timely manner. More

by KRAIG.ANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 10, 2025

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us at Honolulu Buick GMC Cadillac! We're delighted to hear that our team provided professional and efficient service. We look forward to assisting you again in the future!

January 10, 2025

Dealership Rating
Employee Rating

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Jeff Lee, Theresa Karas , Akira

Report | Print
Jan 10, 2025

Honolulu GMC Cadillac responded

We're delighted to hear that our team at Honolulu Buick GMC Cadillac made your buying experience a memorable one for you and your family. Thank you for the kind words, and we hope you're enjoying your new vehicle!

Jan 11, 2025

Ranger2017 responded

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family!! Mahalo!!

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