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Jeff Huang
Jeff Huang at Honolulu GMC Cadillac
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Jeff Huang

Service Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.5
141 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

7 yrs, 1 mo

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

Getting things DONE.

4.5

141 Reviews

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141 Reviews of Jeff Huang

November 27, 2024

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Employee Rating

Service took longer than I anticipated. Cost of changing battery in key gob seemed ratger excessive. More

by MARTYANDELSIE
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Recommend Dealer
Yes
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Nov 29, 2024

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu GMC Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 23, 2024

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Kathryn was friendly and very patient. She's very knowledgeable of the vehicle features as well as the available incentives for each vehicle. More

by ENRIQUE.EE7
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Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr. , Kathryn Benson-Keehn

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Nov 25, 2024

Honolulu GMC Cadillac responded

Thank you for sharing your experience! We're delighted to hear that Kathryn provided friendly and knowledgeable service at Honolulu Buick GMC Cadillac. We appreciate your feedback and hope you're enjoying the new ride!

November 14, 2024

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Service was excellent and staff was good . They were open on Saturday so that's a 👍 More

by gmanuwa
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Yes
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Nov 15, 2024

Honolulu GMC Cadillac responded

Thank you for stopping by to leave Honolulu Buick GMC Cadillac a wonderful review! We were happy to have provided you with excellent and efficient service. Come see us again soon!

November 08, 2024

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Great customer service and good quality product management. Great refreshments available for customers. Love the place More

by jennifer.mayo
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Recommend Dealer
Yes
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Nov 11, 2024

Honolulu GMC Cadillac responded

Thank you for your review, Jennifer. We appreciate your business here at Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 05, 2024

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The issue with my car has not been resolved despite $1,100.. Please schedule me for additional analysis. More

by RALPHFOULGER
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Juanita Ocampo

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Nov 06, 2024

Honolulu GMC Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 29, 2024

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Service department did a Outstanding job and went above and beyond my expectations. Virgi the service dept. driver also went above and beyond doing a OUTSTANDING JOB !!!!! More

by HAWAII KAI BARRY
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Recommend Dealer
Yes
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Oct 29, 2024

Honolulu GMC Cadillac responded

Barry, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 17, 2024

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Awesome service department. Took care of my vehicles needs when I needed it most. Took longer than expected but they got it done. More

by KKC1
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Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Eric Cheigh

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Oct 18, 2024

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 28, 2024

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Employee Rating

Very organized and great customer service. Kudos to Liana for being a good example. She knows how to treat a customer well. More

by LLYONSMH
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Recommend Dealer
Yes
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Sep 29, 2024

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Liana here at Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 26, 2024

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The entire team at GMC is very professional and responds quickly to my questions with detailed explanations. More

by KAUAIAN36
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Recommend Dealer
Yes
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Sep 27, 2024

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 18, 2024

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Employee Rating

Honolulu GMC Cadillac service department is the BEST. My experience has always been great. I appreciate the hard work that Micah, Liana, and Luis do, as well as everyone else that works there. Thank you More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Eric Cheigh

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Sep 19, 2024

Honolulu GMC Cadillac responded

Thank you so much, Christina, for your excellent review! We are so glad that Micah and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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