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Jeff Huang
Jeff Huang at Honolulu GMC Cadillac

Jeff Huang

Service Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
4.1
192 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

7 yrs, 11 mos

Industry Experience

31 yrs, 2 mos

Specialties & Trainings

Getting things DONE.

4.1

192 Reviews

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192 Reviews of Jeff Huang

October 15, 2025

Dealership Rating
Employee Rating

Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

by Christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Sean Hamic, Dante Jovenal, Nick Nakama, RYAN GAMBOA

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Oct 15, 2025

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 11, 2025

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Employee Rating

I work for the department of defense and our government vehicle got towed there and sat in your shop for two weeks. I called like three or four times the service department. They never returned my call. I More

by Jackie.d.johnson10.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 13, 2025

Honolulu GMC Cadillac responded

Jackie, we appreciate your feedback and I truly sorry for the delay in servicing your vehicle, as well as the level of communication. I understand that this is not acceptable and we will be addressing these issues with our service team to ensure similar situations do not occur in the future. If there's anything further, we can assist you with or if you would like to discuss this matter more, please feel free to reach out to me directly at any time. Thank you, Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

September 18, 2025

Dealership Rating
Employee Rating

Great service. Thank you. We were attended to very professionally. A warm welcoming staff. Much appreciated. More

by murillo.fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 11, 2025

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Employee Rating

Always a pleasure bringing my car in. Service department is always on point. I'd like to thank Jennifer I, Heather, Jennifer G, and Justin Ma for their excellent service. More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2025

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Sep 12, 2025

Honolulu GMC Cadillac responded

Thank you for the 5-star review Christina! It is always great to see you and know that you continuously have a wonderful experience. We will pass the kudos to Jennifer I, Heather, Jennifer G, and Justin and we look forward to seeing you again next time!

Sep 12, 2025

Christina Siamani responded

Much Mahalo's to GMC, Cadillac, service department.

Sep 12, 2025

Christina Siamani responded

Always a pleasure seeing people I know 😀 Thank you 😊

September 03, 2025

Dealership Rating
Employee Rating

Bought vehicle, check engine light is on. Scheduled service 8 days away, 2 days of diagnostic tests needed. Not very good. More

by WARRENBKATZ
Service Time
Recommend Dealer
No
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Sep 04, 2025

Honolulu GMC Cadillac responded

Warren, thank you for taking time to write feedback, however I'm sorry to hear about the check engine light issue. We aim for prompt service and understand how frustrating this delay must be after purchase. Please reach out to me directly if you have any further questions or concerns in the meantime, I would be happy to assist you. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

August 29, 2025

Dealership Rating
Employee Rating

Safety check done quick and painless. Jenn G.and Justin M. were awesome in servicing my vehicle. Mahalo Nui \m/ More

by SHELDONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 26, 2025

Dealership Rating
Employee Rating

Took my car in for service at 730 last Saturday they forgot about my car. Had to reschedule. More

by Jdeleongue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 27, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to leave feedback. It is unfortunate to hear of your experience and that your vehicle service needed to be rescheduled. I would like to assist you personally with looking into this. When you have a moment, please reach out to me directly and we can work together to finding a resolution. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

August 15, 2025

Dealership Rating
Employee Rating

Easy and professional check-in. Reps very attentive to service needs and explained everything in detail. Also responded to queries regarding how to read console. More

by YUHDABEST001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Aug 15, 2025

Honolulu GMC Cadillac responded

We are so grateful for your feedback! It is great to hear you were greeted with nothing less than a helpful and professional team. Thank you for choosing Honolulu GMC Cadillac and for sharing your five-star experience. See you next time!

August 15, 2025

Dealership Rating
Employee Rating

Anthony was amazing to deal with! I would highly recommend using honolulu gmc for all my future car purchases Job well done outstanding More

by DIETBALANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 14, 2025

Dealership Rating
Employee Rating

Worked hard to get me the vehicle I deserved. Great customer service. I’m happy happy customer that will continue to do business with Honolulu GMC. More

by DESHANUNMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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