Jeff Gessler | Page 14

I called ahead of time to ensure the car I was interested in (a 2014 Forester w/ the EyeSight system) was in stock. I got a quick call back from Jeff explaining that it was not but would be in a few days, s in (a 2014 Forester w/ the EyeSight system) was in stock. I got a quick call back from Jeff explaining that it was not but would be in a few days, so we set up an appointment. At the appointment Jeff and Ron had the car waiting out front for the test drive, then Ron and Dave walked me through the trade-in and financing, I signed my name a bunch of times, and I was off in my new car. Bottom-line: they had exactly what they said they'd have, treated me fairly on my trade-in and the price of the car, were very friendly, and, most importantly to me -- there were no surprises, high-pressure pitches for extra warranties, or any of the stereotypical hassles of buying a car. Sure, they have an extended warranty but it was explained to me simply and when I said "No, thanks," that was that. More

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Well, I wanted to purchase a car - but except for the salesperson, a lot guy and Manager (?) everyone else left - despite the fact that we had been there for nearly 2 hours - so I have to go back in on M salesperson, a lot guy and Manager (?) everyone else left - despite the fact that we had been there for nearly 2 hours - so I have to go back in on Monday to complete everything. Anna was great - but the "finance" guys are obviously a little lackluster... More

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I was back in the new car market after 23.5 years. I initially was in the market for an Impreza, but Ron and Jeff showed me that I could get a great deal on a 2014 Legacy, and that is what I decided to initially was in the market for an Impreza, but Ron and Jeff showed me that I could get a great deal on a 2014 Legacy, and that is what I decided to go with. Ron took me for an extensive test drive which allowed me to see how nicely the car drove. Ron and Jeff answered my questions in a very straightforward manner. The whole experience was very pleasant, and I never felt under any pressure to close the deal quickly. Dave was very efficient in completing the final arrangements. I was very happy with my experience with #1 Cochran. I frankly was not really looking forward to the experience of getting a new car after so many years, but Ron, Jeff and Dave made the experience quite easy and pleasant. I recommend them wholeheartedly and without reservation. More

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The entire car buying experience from start to finish was enjoyable. Harry gave me a good deal right off the bat and took all the stress out of negotiating a price. The only negative, and it's a small one, w enjoyable. Harry gave me a good deal right off the bat and took all the stress out of negotiating a price. The only negative, and it's a small one, was running my car through the Auto Butler. The spinning buffers left a bunch of micro scratches in the clear coat that will need to be polished out later. More

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I have been a Nissan owner for many years but their Altima's are not very good in the snow. My best friend's son had bought a Outback from Cochran Subaru in Monroeville and loves the vehicle. Ron Rig Altima's are not very good in the snow. My best friend's son had bought a Outback from Cochran Subaru in Monroeville and loves the vehicle. Ron Riggle was his salesman so that's who I asked for. Ron was very nice and I felt I was given honest answers to my questions. I have never leased before so I had many questions. I was going to take a 42 month lease due to the lower monthly payment, but Ron explained why a 36 month was better. I found an Outback in my favorite color and test drove one. I loved the vehicle. When we sat down to talk numbers, I really wanted to go forward, but the monthly payment wasn't what I was looking for. That's when Ron went to Jeff Gessler (sales mgr) and we came away with a good deal. When I picked up my Outback, the next day (12-17-13), Ron thoroughly went over the vehicle with me. Jeff even stopped over to congratulate and welcome me to the Subaru Family! More

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The experience was business-like, very friendly, very attentive from the beginning to the end. The car was bought, the trade made and i drove away in a single visit. Met with Jeff, Josh, and Garret all attentive from the beginning to the end. The car was bought, the trade made and i drove away in a single visit. Met with Jeff, Josh, and Garret all of whom were very helpful and very patient during the decision process. Garret in particular really put in a lot of effort and time, addressing questions that i was not clever enough to ask, coordinating bluetooth, and was in all ways helpful. Josh made short and efficient pleasant work of the business side. Jeff was very helpful in some difficult questions and providing mature oversight. thank you. i would recommend to anyone. More

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Very good overall experience. Salesperson was very knowledgeable and explained all aspects of the new vehicle. We drove out with the new vehicle same day. knowledgeable and explained all aspects of the new vehicle. We drove out with the new vehicle same day. More

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I have to say that I had a terrific experience with this dealership. Anna, my sales person, had the right car for me and showed my every feature the car had to offer me. Anna even went above and beyound and dealership. Anna, my sales person, had the right car for me and showed my every feature the car had to offer me. Anna even went above and beyound and link my cell phone to the car. Mr. Gessler, the sales manager, was very polite and quick to cater to all my needs and concerns. Josh was very thorough when he handle all my finance needs. I have to say that they were all a pleasure to deal with and i thank them very much. More

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I think #1 Cochran Subaru of Monroeville is an excellent dealership to buy a vehicle from. My Sales Consultant was Chris Gordish. He explained everything I needed to know about my new 2013 Subaru XV Crosstr dealership to buy a vehicle from. My Sales Consultant was Chris Gordish. He explained everything I needed to know about my new 2013 Subaru XV Crosstrek. I couldn't have asked for nicer and better car salesman. I also think Jeff Gessler was a great General Sale Manager. He helped me with trying to figure out a better payment for my budget. Then after I decided to purchase my vehicle, I met with Josh Krach who is the Finance Manager. He went over all the costs and paperwork in detail. I am giving all 3 of these guys a 5 star rating. All of them treated me very well. They were all very friendly and most of all, patient with me! If at some point I come across anyone who is thinking about buying a new or used vehicle, I will definitely recommend all 3 of these guys at #1 Cochran of Monroeville. More

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I had high expectations for this dealership from all of the reviews I had been reading. I was disappointed when I wasn't shown Vehicles that matched the criteria I was looking for. Although, the staff was the reviews I had been reading. I was disappointed when I wasn't shown Vehicles that matched the criteria I was looking for. Although, the staff was nice enough... I felt more like a number and that my business wasn't as appreciated as it should have been. When I made eye contact with other staff members that weren't working with me, they put their head down and just ignored me. It was awkward. The company offered my 500 below sticker price and wouldn't budge farther than that. This may be a good dealership to work with, but it wasn't for me. I would rather buy from a dealership that appreciates the business. More

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