Jeff Gessler | Page 13

Great experience, above and beyond. Great car buying experience. Harry worked with me to make the process quick and seamless. No high pressure from anyone on the team. Went above and Great car buying experience. Harry worked with me to make the process quick and seamless. No high pressure from anyone on the team. Went above and beyond to make sure all questions were answered and that I was informed. As their quote says it was all "Clear Cut" Earned my business and future referrals. More

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Excellent customer service We know that customer service starts at the front desk (Receptionist was very friendly); so from the moment that I walked into the door up until the p We know that customer service starts at the front desk (Receptionist was very friendly); so from the moment that I walked into the door up until the purchase of my new Subaru Legacy the team members at Cochran provided me with excellent customer service. A special thank you to Joe and Jeff. Jeff's special effort locating the car that I requested and Ron assisting me with becoming familiar with the functions of my new car. More

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Thank you!!! I have bought three subarus here!!! But when I dropped my last one off to be serviced and they said they service it and never touched it.... I was mad I have bought three subarus here!!! But when I dropped my last one off to be serviced and they said they service it and never touched it.... I was mad I said it is in the same space no paper mats or seat covers!!! Paul the service manager showed me his wedding ring said I am a man of God I do not lie!!! What a two face liar!!! They never looked at it!!! We now take our one Subaru to sendel and I no longer drive one!! Bmw has way better service they drop you a rental and pick your car up!!! Thank you Paul for being a sales man for a different brand by your poor hospitality!!! More

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very disappointing I drove an hour to meet the sales manager, I was on time, he was in a meeting. The car they promised would be there for me to test drive and hopefull I drove an hour to meet the sales manager, I was on time, he was in a meeting. The car they promised would be there for me to test drive and hopefully buy was sold. "Those are the breaks" was all they had to say, so I sat in traffic another hour to go home, very disappointing More

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dealing with cochran subaru of monroeville Just purchased my fourth Subaru from Cochran. Couldn't be more pleased with product, service, and personnel (all checked below, and all excellent at Just purchased my fourth Subaru from Cochran. Couldn't be more pleased with product, service, and personnel (all checked below, and all excellent at what they do). Harry Gosnell sold us all four vehicles and our experience with him has always been the best...wouldn't buy a car anywhere else. More

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Made buying a pleasure Mike DeSilva, sales assistant, did a great job helping us with the purchase of our new Subaru Forester. Mike greeted us with a smile and made the who Mike DeSilva, sales assistant, did a great job helping us with the purchase of our new Subaru Forester. Mike greeted us with a smile and made the whole experience relaxed and fun. Mike's knowledge of the car helped us to make a the right decision on which car was right for us. From handling our trade in, to the test drive, and putting together our deal, the whole process was easy, stress free and a pleasure. Thanks to Jeff Gessler, GM, for explaining the financing and Dave Debruyn for putting all of the paperwork in order so we could understand what we were signing. FIVE STARS to Cocharan Subaru and the whole team! More

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see Harry Gosnell After being jerked around at two other dealers, it was nice to be treated with respect here. Harry had the best test drive ever, and he was knowled After being jerked around at two other dealers, it was nice to be treated with respect here. Harry had the best test drive ever, and he was knowledgeable about the car, unlike other dealers I dealt with at Kenny Ross. They also beat the other offer by $1100, and for me, that was important. Jeff was super friendly too. I love my new crosstrek! More

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Unprofessional at Best Lacking common courtesy, buy a Subaru some where else, unless you prefer to be treated poorly. Poor leadership reflects throughout the whole dealersh Lacking common courtesy, buy a Subaru some where else, unless you prefer to be treated poorly. Poor leadership reflects throughout the whole dealership. Be smart, buy your next car from another dealer. More

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2015 Subaru WRX Purchase Experience I had the pleasure of working with both Harry and Jeff recently. Last month I put an order in for the new 2015 Subaru WRX. Being that this was my firs I had the pleasure of working with both Harry and Jeff recently. Last month I put an order in for the new 2015 Subaru WRX. Being that this was my first new car purchase and being a young recent graduate, I was worried the dealership would not take me seriously but both Harry and Jeff were excellent! From the very beginning they were both very professional but more importantly excited about my upcoming first car purchase. Harry explained everything in great detail about the purchasing process and was both very helpful and knowledgable. Jeff was very quick about placing the order with Subaru and even provided me a VON# so I could track my car being built with Subaru. Recently I took delivery of my new car and again everything was very enjoyable. Harry called me as soon as my new car arrived at the dealership and had the car washed, waxed, and ready to go the very next day! At the end of the purchase he was even kind enough to show me how all the new electronics worked in my car including setting up my bluetooth phone, showing me how to program contact information, as well as explaining all the cool new features my new Subaru has. If anyone is in thinking about buying a Subaru or thinking about placing an order in for the new WRX go see Harry Gosnell and Jeff Gessler! They are the two best car salesmen at the best dealership in Pittsburgh! More

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Harry offered one of the best test drives I've ever taken, was friendly and not pushy at all. He and Jeff worked to get me the best deal possible. All of the staff were friendly and courteous. Filling taken, was friendly and not pushy at all. He and Jeff worked to get me the best deal possible. All of the staff were friendly and courteous. Filling out my paperwork was a breeze, and I couldn't be happier with my new purchase. I would highly recommend visiting this dealer and speaking to these two gentlemen. More

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