Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jeff Franke
Jeff Franke at City Automall Ford
Refer Me

Jeff Franke

Chevrolet Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.7
95 Reviews

Dealership Experience

6 yrs

4.7

95 Reviews

Write a Review

95 Reviews of Jeff Franke

June 07, 2024

Dealership Rating
Employee Rating

Our salesman Zachary Ott was very nice and professional. He answered all of our questions and concerns not only in person but also through calls and texting. Would highly recommend. More

by CLHOLLOPETER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews, Travis Nichols, Zachary Ott, Karlea Cook

Helpful
Report | Print
Jun 10, 2024

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 24, 2024

Dealership Rating
Employee Rating

Ale made the process of trading vehicles very easy and timely! We are super happy with our purchase. More

by bjshearer18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Brito, Danny Roller

Helpful
Report | Print
May 26, 2024

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2024

Dealership Rating
Employee Rating

She took very well care of my wife and I. We will be coming back when we need a new vehicle. More

by Cp2877
Recommend Dealer
Yes

Other Employees Tagged: Kylee Finch, Alejandra Brito

Helpful
Report | Print
May 20, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2024

Dealership Rating
Employee Rating

No integrity, buyer beware, bad experience all around. Will never do business with them again. More

by cowboy_4x4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cole Findley

Helpful
Report | Print
Apr 05, 2024

City Automall Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please reach out to us at (260) 244-5111 to speak to our manager directly.

March 25, 2024

Dealership Rating
Employee Rating

Great job no pressure sales, very knowledgeable about the vehicle! Have always done a great job with all the vehicles I have purchased. Thanks! More

by glenn.pushis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly

Helpful
Report | Print
Mar 29, 2024

City Automall Ford responded

Glenn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2024

Dealership Rating
Employee Rating

Zach was great he made everything about the car buying experience very easy answered all of our questions over all just a great experience More

by btbowes73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Kasey Shirey, Zachary Ott, David Dau, Dawn Gilbert, Brian Bowes, Danny Roller

Helpful
Report | Print
Mar 22, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to Zach here at City Chevrolet! We do hope we can be of assistance in the future. Take care!

March 18, 2024

Dealership Rating
Employee Rating

Mo did a really great job! Was super helpful! I will recommend him to all my friends & family!! More

by phyllisweet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Jatala

Helpful
Report | Print
Mar 21, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 01, 2024

Dealership Rating
Employee Rating

Very attentive and professional to work with. Scary process to purchase online and they made it easy. They reassured me that everything would be ok. More

by Carolynrothgeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Roller , Joe Payton

Helpful
Report | Print
Mar 08, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2024

Dealership Rating
Employee Rating

They listed to what we needed and they where very helpful with finding us the right vehicle. More

by th0029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, David Dau , Mo Jatala

Helpful
Report | Print
Feb 20, 2024

City Automall Ford responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 15, 2024

Dealership Rating
Employee Rating

Mo was fantastic! Nice, knowledgeable, professional. Site manager (Jeff I believe) also a nice and professional towards me and my father. The accountant that helped wi More

by atalbert130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Jatala

Helpful
Report | Print
Feb 19, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Thank you again for choosing City Chevrolet and we hope to see you again.

1
2
...
10

Dealership Inventory (310 Vehicles)

used 2020 Jeep Grand Cherokee car, priced at $28,543
2020 Jeep Grand Cherokee
used
Diamond Black exterior
Automatic
Four-wheel Drive
$28,543
View Details
used 2021 GMC Terrain car, priced at $21,427
2021 GMC Terrain
used
Quicksilver Metallic exterior
Automatic
Front-wheel Drive
$21,427
View Details
used 2023 Jeep Grand Cherokee L car, priced at $38,995
2023 Jeep Grand Cherokee L
used
Diamond Black exterior
Automatic
Four-wheel Drive
$38,995
View Details
used 2021 Toyota Corolla car, priced at $17,262
2021 Toyota Corolla
used
CELESTITE exterior
CVT
Front-wheel Drive
$17,262
View Details
used 2018 Chevrolet Traverse car, priced at $21,499
2018 Chevrolet Traverse
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
$21,499
View Details
used 2019 Ram 1500 car, priced at $31,979
2019 Ram 1500
used
Patriot Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$31,979
View Details
View All Inventory