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Jeff Franke
Jeff Franke at City Automall Ford
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Jeff Franke

Chevrolet Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.7
99 Reviews

Dealership Experience

6 yrs, 5 mos

4.7

99 Reviews

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99 Reviews of Jeff Franke

November 23, 2024

Dealership Rating
Employee Rating

Zach and Mr. Franke were a pleasure to work with. Zach was a pleasant young man to work with and got the deal done fast and easy. More

by aldaybryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott

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November 16, 2024

Dealership Rating
Employee Rating

Overall good experience. I was hampered by delays by the insutrance company in getting their payments to me, and City Ford was very accomadating. More

by birchtr6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, Danny Roller

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Nov 19, 2024

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2024

Dealership Rating
Employee Rating

Clean. Helpful Staff. Great Selection. The experience was hassle free. Great Price. Best car buying experience. More

by Mikelly2788
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau

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Oct 28, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Dealership Rating
Employee Rating

Great service. Blake answered all questions I had and instructed me on the options on the new truck. We have purchased from City Chevrolet before and will consider More

by rnchess7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Blake Byerly

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Sep 06, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 07, 2024

Dealership Rating
Employee Rating

Our salesman Zachary Ott was very nice and professional. He answered all of our questions and concerns not only in person but also through calls and texting. Would highly recommend. More

by CLHOLLOPETER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews, Travis Nichols, Zachary Ott, Karlea Cook

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Jun 10, 2024

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 24, 2024

Dealership Rating
Employee Rating

Ale made the process of trading vehicles very easy and timely! We are super happy with our purchase. More

by bjshearer18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Roller , Alejandra Brito

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May 26, 2024

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2024

Dealership Rating
Employee Rating

She took very well care of my wife and I. We will be coming back when we need a new vehicle. More

by Cp2877
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Brito, Kylee Finch

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May 20, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2024

Dealership Rating
Employee Rating

No integrity, buyer beware, bad experience all around. Will never do business with them again. More

by cowboy_4x4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cole Findley

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Apr 05, 2024

City Automall Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please reach out to us at (260) 244-5111 to speak to our manager directly.

March 25, 2024

Dealership Rating
Employee Rating

Great job no pressure sales, very knowledgeable about the vehicle! Have always done a great job with all the vehicles I have purchased. Thanks! More

by glenn.pushis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly

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Mar 29, 2024

City Automall Ford responded

Glenn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2024

Dealership Rating
Employee Rating

Zach was great he made everything about the car buying experience very easy answered all of our questions over all just a great experience More

by btbowes73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Kasey Shirey, Zachary Ott, David Dau, Dawn Gilbert, Brian Bowes, Danny Roller

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Mar 22, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to Zach here at City Chevrolet! We do hope we can be of assistance in the future. Take care!

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