Jeff DuVall

Typical dealership service department; any excuse to steal your money. Took a 2022 F150 in for warranty service because the bed camera no longer works. Tech took off the brake light housing, saw a pr steal your money. Took a 2022 F150 in for warranty service because the bed camera no longer works. Tech took off the brake light housing, saw a previous dealership had installed a brake light flasher on the brake light wiring, and claimed that it was the problem and they couldn't fix the camera. The camera, which has a separate wiring harness from the brake light, was inoperable because the "3rd party equipment" caused the failure. And then charged me $160 for the privilege of being blown off. Turns out the camera is overheating in the sun, and will fail if it's too hot. When it cools down, it works again. Replacing it with a new camera fixed the issue. **Updated: Talked to Jeff the service manager and he was super helpful and confused at why the situation even existed. He promised they’d make things right and had the parts on order. If the whole situation had gone this way from the start, this would be a 5 star review ***** More

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Prompt and courteous service. Thanks. Work was done in a timely manner. Thanks, service department. Thanks. Work was done in a timely manner. Thanks, service department. More

by ARKREUTNER Verified Customer Verified Customer

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The people are professional and friendly. Great place, great place, great place, great place, great place! Great place, great place, great place, great place, great place! More

by NANIGLEIM Verified Customer Verified Customer

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Great dealership. Easy to schedule appts. No hassle. Great service. Friendly staff always accommodating. Highly recommend. Easy to schedule appts. No hassle. Great service. Friendly staff always accommodating. Highly recommend. More

by thefamilyof4 Verified Customer Verified Customer

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In and out within 20 minutes! Super easy to schedule and complete replacement of a plastic part on our fender. Super easy to schedule and complete replacement of a plastic part on our fender. More

by NG Verified Customer Verified Customer

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I’m extremely dissatisfied with the service at Interstate Ford. I picked up my truck two weeks after dropping it off, only to be told the issues were resolved, but I’m still experiencing the same problems. T Ford. I picked up my truck two weeks after dropping it off, only to be told the issues were resolved, but I’m still experiencing the same problems. The service advisor isn’t understanding my frustration or making any effort to relate to what I’m going through. He should be putting himself in my shoes. When I bought the truck, I was assured it could be serviced anywhere, but SiltherHar rejected my service request. It feels like Interstate Ford is upset with me for the issues I’m facing and is unwilling to deal with them. More

by adis-culesker Verified Customer Verified Customer

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We recently had our Bronco in for service. We worked with Jenna Varela. She is always helpful to make sure the work is done on time. The techs do a great job as well! We worked with Jenna Varela. She is always helpful to make sure the work is done on time. The techs do a great job as well! More

by Cher Verified Customer Verified Customer

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They went above and beyond for me. Thank you so much for everything! Very happy customer! Thank you so much for everything! Very happy customer! More

by bloodwalker1892 Verified Customer Verified Customer

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The greatest experience I’ve had at a dealership, Ryan and Michael were personable, kind, very prompt and all around amazing to work with! You guys made it happen for me in a whiplash! Finally got the Br and Michael were personable, kind, very prompt and all around amazing to work with! You guys made it happen for me in a whiplash! Finally got the Bronco I’ve always wanted and I’m appreciative forever! Will most definitely choose Interstate Ford for all my future endeavors. And of course they will be the first recommendation to everyone! Can never say it enough, Interstate Ford is the way to go! They are the best! More

by azariashawnte Verified Customer Verified Customer

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I recommend interstate ford to all my friends, everyone is so helpful and nice. the only place i take my vehicle is so helpful and nice. the only place i take my vehicle More

by JCOOK50 Verified Customer Verified Customer

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