Jeff Donovan

Don't care about customers who comes here with kids even though advertising as kid friendly. 7+ years loyalty worth nothing this place employees even after bringing. Y concerns with zero care for helping cu though advertising as kid friendly. 7+ years loyalty worth nothing this place employees even after bringing. Y concerns with zero care for helping customers with issues regarding their kids room use. (Some guy withbackpack occupied the room. And asked for help nobody care to help. Don't go there with family. More

Report | Print

I purchased my HRV 4/2022. It had some hail damage which i had not noticed during the sale. After communicating with the General Sales Manager they corrected all of the dents a It had some hail damage which i had not noticed during the sale. After communicating with the General Sales Manager they corrected all of the dents and it looks wonderful. They really followed through to make this sale a good experience for me. I would recommend dealership for your next purchase. Thank you Jeffrey Donovan! More

Report | Print

These guys were all great. They worked hard to get us what we wanted at a price we could work with. Then delivered it to our driveway and did all the paperwork here. This is definitely the way to go. Tha what we wanted at a price we could work with. Then delivered it to our driveway and did all the paperwork here. This is definitely the way to go. Thanks so much to you all. More

Report | Print

Berlin City Honda and specifically, Jessica Curit-Ramos, Service Advisor, have consistently provided personal, prompt and professional service for our leased vehicles. It is always a pleasurable interactio Service Advisor, have consistently provided personal, prompt and professional service for our leased vehicles. It is always a pleasurable interaction whenever I need the expertise of Jessica to resolve any type of issue with our Honda CRV. More

Report | Print

Jamie was wonderful and never made me feel pressured about anything! Thanks for the help guys I appreciate your time and care with car buying! about anything! Thanks for the help guys I appreciate your time and care with car buying! More

Report | Print

Excellent service !! Prompt - friendly- explained Excellent service !! Prompt - friendly- explained everything in detail and answered my questions patiently. Took time to make sure he had answered Excellent service !! Prompt - friendly- explained everything in detail and answered my questions patiently. Took time to make sure he had answered all my questions and was professional. More

Report | Print

Great experience here. Friendly staff, knowledgeable and no hard sell. Will definitely be returning here in the future. Refreshing to find a car service center that appreciates their customers. no hard sell. Will definitely be returning here in the future. Refreshing to find a car service center that appreciates their customers. More

Report | Print

You should’ve been more open to negotiating the price of a new battery. It takes less than 5 minutes to install one. If you had dropped the price I’m sure I would have purchased one. Other than that, your s a new battery. It takes less than 5 minutes to install one. If you had dropped the price I’m sure I would have purchased one. Other than that, your service was excellent! More

Report | Print

Great service, timely and efficient. Everyone professional, friendly. Comfortable waiting room with internet -- very important. And added free car wash, it was very much appreciated. Thank you professional, friendly. Comfortable waiting room with internet -- very important. And added free car wash, it was very much appreciated. Thank you. More

Report | Print

Always pleased with Berlin City. Staff is courteous and helpful. Facility is spacious for waiting. Car service to mall always welcome. Good printouts easy to schedule helpful. Facility is spacious for waiting. Car service to mall always welcome. Good printouts easy to schedule More

Report | Print