Jeff Catania | Page 2

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re so happy we could help you find the right car that fit your budget. Enjoy your new ride, and we’re always here if you need us!

Wood Nissan Lee's Summit responded

That’s what we love to hear! We’re all about making the car-buying process as smooth and stress-free as possible — even over the phone. Huge thanks for the kind words and the recommendation! We’ll be sure to pass the praise along to the sales and finance team. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road!

Wood Nissan Lee's Summit responded

Thanks so much for the great feedback! We’re happy to hear everything went smoothly and that Rusty took good care of you—he’s one of the best! Enjoy your new ride, and don’t hesitate to reach out if you need anything. We're always here to help!

Wood Nissan Lee's Summit responded

Thank you so much for the great review! I'm glad to hear you had a positive experience and that everything was clearly explained. We always want you to feel confident about your vehicle and the service it receives. If you ever have any questions or need anything else, we’re just a call away!

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re so glad Jeff and Eric could help make your daughter’s first car-buying experience a special one. Making sure she got a safe, reliable vehicle at the right price is exactly what we aim for. We truly appreciate your trust in us—it means a lot!

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that you had a professional and polite experience with our team — that’s exactly the kind of service we aim to deliver every time. We truly appreciate you taking the time to share this and hope to see you again soon!

Wood Nissan Lee's Summit responded

Thank you for sharing your experience with us, even though we’re truly sorry to hear it unfolded this way. What you described is not the standard we hold ourselves to, and we understand how frustrating and disappointing that must have been—especially when trust is such a big part of making a deal. We’re glad to hear your deposit was ultimately refunded, but we regret that it took so much effort on your part to get it resolved. We’re taking this feedback seriously and will be reviewing what happened internally to make sure it’s addressed. If you’re open to it, we’d appreciate the chance to speak with you directly to learn more and hopefully make things right. You can reach out to me at 816-600-4000 anytime. Thank you again for your honesty.

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! Jeff Catania is an absolute gem, and we’re so glad to hear he made your car-buying experience smooth and respectful of your time—that’s exactly how it should be. Congrats on the new ride! We’re excited to be your go-to for service down the road and appreciate you being part of the Wood Nissan family.

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear Jeff took great care of you and helped make everything smooth and stress-free—exactly how it should be. We’ll be sure to give him a high five (and maybe a coffee) for a job well done! If there’s ever anything else you need, just give us a shout—we’ve got you covered.

Wood Nissan Lee's Summit responded

Thank you for the kind words! We're so glad you had a pleasant visit and that our team made you feel welcome. And we're especially happy to hear the children’s space was a hit—it’s there to make things just a little easier for families like yours. We appreciate you choosing Wood Nissan and hope to see you again soon!