Jeff Cartwright
Jeff Cartwright at Lithia Volkswagen of Des Moines

Jeff Cartwright

Volkswagen Detail

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

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17 Reviews
not yet
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17 Reviews

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17 Reviews of Jeff Cartwright

August 14, 2024

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Employee Rating

Everyone is super nice and helpful. They put my anxiety about my first service appointment at ease. More

by isupaulsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Leeper

Aug 14, 2024

Lithia Volkswagen of Des Moines responded

It's great to hear that Gage and Jeff were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Lithia Volkswagen of Des Moines! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

July 16, 2024

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The service was great! They fixed what they said they were going to fix! Offered me a ride somewhere if needed! More

by armymama5722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

February 07, 2024

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Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a More

by drrschad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Volkswagen of Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

December 21, 2023

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Fast and professional. Comfortable lounge chairs+ coffee and snacks. Explained the service and what else was needed. More

by yanks.staker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Lithia Volkswagen of Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

May 22, 2022

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Employee Rating

Everyone was super friendly, and the service was quick- I was in and out in less than 2 hours! More

by SMONI4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Lithia Volkswagen of Des Moines responded

We are very happy to hear Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 27, 2022

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I went in for a oil change. The price was good but the wait was alittle longer then anticipated. But overall if you have two hours to wait it’s not bad More

by LOFTY4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate your patience and look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 25, 2022

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Employee Rating

SERVICE WAS GREAT I CALLED FOR RECALL ON MY CAR AND THEY GOT ME VARY QUICK. MY RECALL WAS TAKEN CARE OF AND I WAS ON MY WAY. THANKS LITHIA VOLKSWAGEN!! More

by CORYNORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooklyn White, Mark Mears , Linda Cramer

Mar 27, 2022

Lithia Volkswagen of Des Moines responded

Thank you for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. Thanks for the five-star rating. We appreciate your business, Cory, and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 29, 2021

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Employee Rating

I had oil change performed. They where vary good at having car done when promised. The service writer was friendly. They also gave me a free car wash that was great. More

by CORYNORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooklyn White , Cory Norman

Nov 29, 2021

Lithia Volkswagen of Des Moines responded

Cory, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 30, 2021

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Employee Rating

The dealership was vary help and friendly. My car broke down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day More

by Corylnorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooklyn White, Mark Mears , Linda Cramer, Cory Norman

Sep 30, 2021

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

September 30, 2021

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Employee Rating

Very good service! Work was done while I waited and they were very very prompt! More

by TOMMYTREWTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Goering, Kevin Caldwell , Brandon Bills, Linda Cramer

Sep 30, 2021

Lithia Volkswagen of Des Moines responded

Thank you, Tommy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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