Jeff Caldwell
Jeff Caldwell at Byers Toyota
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Jeff Caldwell

Sales Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Jeff Caldwell

December 06, 2024

Dealership Rating
Employee Rating

The Communication I received was good, the quality of work was good, and my explanations were exceeded. More

by trevort28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Byers Toyota responded

Thank you so much for your kind words! It means a lot to know that the communication, quality of work, and service exceeded your expectations. Your feedback inspires us to continue delivering the best experience possible. We truly appreciate your support!

October 26, 2024

Dealership Rating
Employee Rating

Best dealership experience around no matter what brand you are shopping for! I highly recommend! More

by jtbucknut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 22, 2024

Dealership Rating
Employee Rating

Clean, friendly. The process to purchase was too long. Tried to tell me my trade in needed an expensive repair but when I challenged their assessment, it was never me More

by kayhartman
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Snyder , Not sure who I spoke with in finance

August 13, 2024

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Employee Rating

Very professional and fast. I showed up early and they still was able to get me in and out pretty fast. More

by mark68iou1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2024

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Great service department. The advisor was very informative and willing to answer all my questions with truth and accuracy. She will be my go-to for future questions or concern More

by jokerj80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Byers Toyota responded

Thank you so much for taking the time to leave a review for our service department at Byers! We are thrilled to hear that you had such a positive experience with one of our knowledgeable advisors. It's always our aim to provide truthful and accurate information to our valued customers, and we're glad that our advisor was able to do just that. We look forward to being your go-to for any future questions or concerns, as well as assisting with any of your automotive needs. Thanks again for recommending us with confidence - it truly means the world to us!

June 20, 2024

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Employee Rating

Nothing was mentioned to us that a garage door opener was not standard equipment. We paid premium price for this car, but because we didn't ask about the opener, we did not get it. We have had 3 Toyota's in More

by Diana
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Troy Snyder

May 24, 2024

Dealership Rating
Employee Rating

Awesome group of people to do business with. We are repeat customers over a 17yr relationship. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Byers Toyota responded

Thank you for taking the time to leave such a positive review of your experience with Byers, we truly appreciate it! We value our long-standing relationship with you and your continued support. It is always our goal to provide exceptional service and products to all of our customers, old and new. We are grateful for your loyalty and look forward to serving you for many more years to come.

February 15, 2024

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Employee Rating

Everybody has been pleasant. and professional.. I did recommend Betty CChaffin to Adam and she ordered a Corolla Cross also.. More

by georgezlist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 15, 2024

Byers Toyota responded

Thank you for taking the time to leave a review, we truly appreciate your kind words! We are delighted to hear that our team has provided you with a pleasant and professional experience at Byers Toyota. Thank you also for recommending Betty Chaffin to Adam, we are always grateful for referrals from happy customers like yourself. Congratulations on your new Corolla Cross and welcome to the Byers Toyota family. We look forward to serving you again in the future!

February 03, 2024

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Employee Rating

This Dealership is terrible! Purchased a vehicle from them and after Two days the car stopped on me. Called the dealership to figure out the repairs, no one would call back. Deal More

by bettinawaters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 08, 2024

Byers Toyota responded

We're very disappointed to hear about your negative experience with Byers Toyota. Our customers are our top priority and it is never our intention for anyone to feel dissatisfied with their purchase. We are dedicated to providing quality vehicles and excellent customer service, and it seems like we may have fallen short of that for you. We truly apologize for the inconvenience this has caused you. If you would like to discuss your concerns further, please do not hesitate to contact us directly. We would love the opportunity to make things right for you. Thank you for bringing this to our attention, we will use your feedback to i...

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January 17, 2024

Dealership Rating
Employee Rating

I have two Toyotas and visit two different dealerships. Byers is the best hands down! Not even close. The attention to my needs is always the primary concern. The interaction never seems to feel like a sal More

by jhamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota, we are so grateful to hear that we are the best dealership for your Toyota needs! Our team is passionate about providing outstanding customer service and ensuring that our customers have a positive experience every time they visit. I'm glad to hear that our approach does not feel like a sales pitch and that we are able to make your interactions with us enjoyable. Thank you again for your kind words and ongoing support, we truly appreciate it.

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