Jeff Arthur
Jeff Arthur at Lakeland Volkswagen
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Jeff Arthur

General Sales Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.7
117 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

29 yrs, 6 mos

Languages Spoken

English English

4.7

117 Reviews

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117 Reviews of Jeff Arthur

November 12, 2024

Dealership Rating
Employee Rating

Excellent servicio, profesional, atención excelente. Lo recomiendo a todo el que busque servicio y calidad, gracias More

by JOSERAFYGONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiram Mendez Mounier

Nov 13, 2024

Lakeland Volkswagen responded

Gracias, Jose, por tu excelente comentario. Nos alegra saber que tu experiencia fue tan positiva. ¡Agradecemos tu recomendación y esperamos verte de nuevo en Victory Mitsubishi!

September 21, 2024

Dealership Rating
Employee Rating

Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume More

by fgiovanetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2024

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Sep 23, 2024

Lakeland Volkswagen responded

This was explained to you and your wife with the picture demonstrating where the bracket come apart due to outside influence. As per policy, this is not covered under warranty ( not a defected part ) "C\Pictures\104000111571436.zip" "C: Pictures\104000111571440.zip" sent on Tue 2024-09-17 09:49 advisor explained to your wife the best way with out replacing the headliner very costly to repalace, is glueing the bracket to the headliner was the best option, your wife agreed to proceed with the repair. Have a great day

September 18, 2024

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Employee Rating

The whole experience was amazing. I was treated with courtesy and professionalism. There is no choice better than this dealership. Speedy process. More

by dragustinovis1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Michelle Barnett

Sep 19, 2024

Lakeland Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear you had an amazing and speedy process at Lakeland Volkswagen. We appreciate your kind words!

August 29, 2024

Dealership Rating
Employee Rating

Jarime was very easy to work with. No pressure, answered all questions promptly & tool great care of me during my transaction. Will definitely be back next time. Highly recommend! More

by Jnh34785
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarime Jennings

Aug 29, 2024

Lakeland Volkswagen responded

Thank you for the fantastic feedback! We're so glad to hear that Jarime made your experience smooth and stress-free. We look forward to assisting you again in the future and appreciate your recommendation!

August 26, 2024

Dealership Rating
Employee Rating

I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More

by LRIDDLE80
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We’re thrilled to hear that you love our dealership and appreciate our professionalism and comfortable waiting area. We look forward to serving you again at Lakeland Volkswagen!

August 21, 2024

Dealership Rating
Employee Rating

Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. More

by biresdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Lakeland Volkswagen responded

Thank you for your wonderful feedback! We’re thrilled to hear that Caitlin has consistently provided you with knowledgeable and friendly service. It’s great to know she’s been helpful with your Volkswagen. We appreciate your kind words and look forward to continuing to assist you!

August 03, 2024

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Employee Rating

Excellent service, I get treated like family, minimal wait time, my experience at Lakeland Volkswagen and staff AAA +. More

by furiel20
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 30, 2024

Dealership Rating
Employee Rating

Great guys at Lakeland VW. You could tell they work well as a team and care about the customer experience. Hiram was a genuine salesman and made the experience enjoyable. If More

by ANTHONY.F.GERONIMO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 06, 2024

Dealership Rating
Employee Rating

Excellent service! Quickly got me in to complete warranty and recall work. Was very thorough in going over the vehicle. More

by karynanjali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Lindberg, Katlyn Oldham

June 18, 2024

Dealership Rating
Employee Rating

The service department at Lakeland VW are the best in the area. The team there are top notch! More

by dcingarijr
Service Price Transparency
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Recommend Dealer
Yes
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