Jeff Allen
Jeff Allen at Herb Chambers Hyundai of Auburn

Jeff Allen

Valet

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.7
119 Reviews
4.7

119 Reviews

Write a Review

119 Reviews of Jeff Allen

October 22, 2024

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Employee Rating

I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

by Smithrick335
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. We apologize for not providing you with a 5-star experience. Please reach out to me at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Oct 23, 2024

Smithrick335 responded

Hello, Thank you for your timely response. I’m not trying to be difficult but I believe the auto department in control of detailing and cleaning should be more detail oriented. Customers pay top dollar for vehicles so maybe I just expect a higher level of satisfaction/expectation.

October 09, 2024

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In and out with in an hour the job was done the price was a little high More

by sgcapu
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Recommend Dealer
Yes
Oct 09, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review. We hope to provide you with a 5-star experience next time.

October 04, 2024

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Employee Rating

Phuoc was courteous and thorough. It was my first experience at Herb Chambers Hyundai. Good to have a first class dealership More

by Howie
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Recommend Dealer
Yes

Other Employees Tagged: Nha Nguyen, Timothy Acosta

Oct 04, 2024

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that Phuoc provided a courteous and thorough experience for your first visit at Herb Chambers Hyundai of Auburn. Thank you for recognizing our dealership as first class!

July 26, 2024

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Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers More

by A D
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Recommend Dealer
Yes
Jul 26, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words! We're glad to hear our service technicians at Herb Chambers Hyundai of Auburn provided excellent service and thorough explanations. We appreciate your support!

May 17, 2024

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Great service and a diagnostic visit while you wait and love the clean car, apples and coffee More

by KTB
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra Rutherford

May 20, 2024

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

April 19, 2024

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I have nothing but good things to say about them! We had an excellent experience buying our car, and the service department is wonderful! More

by lorimandeville
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Recommend Dealer
Yes

Other Employees Tagged: Stan Otoo-Genesis

Apr 19, 2024

Herb Chambers Hyundai of Auburn responded

We're delighted to know you had an excellent car-buying experience with us at Herb Chambers Hyundai of Auburn! Your kind words about our service department are greatly appreciated. Safe travels in your new vehicle!

March 14, 2024

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Employee Rating

Scheduled my lease for a service appointment and everything went smoothly. I was able to call in to book an appointment the day before. I dropped the car off and waited in the customer area which wa More

by dsajorda
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Recommend Dealer
Yes
Mar 14, 2024

Herb Chambers Hyundai of Auburn responded

Hi D Sajorda! We're glad to know that your service appointment went smoothly and you found our customer area comfortable at Herb Chambers Hyundai of Auburn. We aim for efficient, top-notch service! Thanks for the positive feedback!

February 15, 2024

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Friendly, kind, professional. They were able to provide me with additional information and were very knowledgeable. More

by Asull
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Recommend Dealer
Yes
Feb 15, 2024

Herb Chambers Hyundai of Auburn responded

Hi Asull, we're delighted to know our team at Herb Chambers Hyundai of Auburn was able to provide you with the information and professional service you needed. We look forward to serving you again! Safe travels!

February 05, 2024

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Easy to schedule, pleasant staff, clean facility, nice waiting area with coffee and vending machines. More

by chartier36
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra Rutherford

Feb 06, 2024

Herb Chambers Hyundai of Auburn responded

Chartier, we appreciate your positive feedback and shoutout to our team at Herb Chambers Hyundai of Auburn! We hope to serve you again in the future. Safe travels!

January 22, 2024

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Employee Rating

Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

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