Jean Petit-Frere

I recently brought my truck into your dealership to address a significant tire issue. The rear tires were not only dangerously bald but also exhibited an unusual wear pattern. This problem had persiste address a significant tire issue. The rear tires were not only dangerously bald but also exhibited an unusual wear pattern. This problem had persisted for approximately eight months. Despite my concerns, the service department initially concluded that there was no issue with the axle. However, I pointed out that the truck was also experiencing problems related to a recent national recall, which they claimed to have previously addressed. The service manager assured me that they would investigate the issue further and take appropriate action. However, when I returned to the dealership the following day to retrieve my truck, the front desk attendant informed me that they did not have my paperwork. She then went to speak with Jean Petit-Frere, the service advisor. I overheard their conversation from a nearby position. The front desk attendant informed Jean Petit-Frere that I was waiting for my truck and needed the paperwork. Jean responded by saying, "Tell him to wait in the lobby. I'll get to it when I get to it." This unprofessional behavior was particularly frustrating as I was already running late for an important meeting. I am deeply disappointed by the service I received at your dealership. The service department's lack of attention to detail and Jean’s unprofessional behavior have completely eroded my trust in Greenway Dodge. I will not hesitate to discourage others from doing business with your dealership as long as he remains on your team. I hope this feedback serves as a wake-up call for your management. It is imperative that you address this issue promptly to ensure that future customers do not suffer the same negative experience. Shawn More

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Jean was absolutely excellent. Best Car Salesman i've ever had. I told him exactly what i wanted and where i needed to be at. Excellent at his job!!! Definitely the smoothest and b Best Car Salesman i've ever had. I told him exactly what i wanted and where i needed to be at. Excellent at his job!!! Definitely the smoothest and best experience I've ever had buying a car in the past! I honestly couldn't have asked more. He’s a very intelligent, down to earth gentleman. I will be coming back in a year or so when i go to buy another car. Will definitely ask for Jean again! Very pleased with todays sale. Thanks alot Jean 🤝🏻 More

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Jean was extremely helpful with purchasing my dodge charger! He’s very conversational and doing a deal with him was far from stressful. He made sure that everything was to my liking and was very patien charger! He’s very conversational and doing a deal with him was far from stressful. He made sure that everything was to my liking and was very patient with me throughout the process. Definitely the best salesman I’ve worked with and best sales experience I’ve ever had! More

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Jean has been stellar throughout this process of getting a car. This has been the best experience I have ever had with a car salesman and I do see myself coming back here and working with Jean again. a car. This has been the best experience I have ever had with a car salesman and I do see myself coming back here and working with Jean again. More

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Stopped by the dealership once again today just because the vendor told me that "he was able to get closer to the $300 monthly payment plus a lot of incentives" on a new 2024 Jeep Wrangler. I have the proo the vendor told me that "he was able to get closer to the $300 monthly payment plus a lot of incentives" on a new 2024 Jeep Wrangler. I have the proof for it...I knew it was a lie and proved my point with his "supervisor" who did not try hard enough to convince me. Also please stop asking for a down payment. That's optional. I have never put down extra cash to buy a vehicle and I have 3 relatively new cars. More

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I came to look at this Durango. I spoke with Jean and Michael. They made this the easiest car buy ever. Total time at the deal was four everything signed and driving away with my ne I spoke with Jean and Michael. They made this the easiest car buy ever. Total time at the deal was four everything signed and driving away with my new vehicle. Thank you guys so much. More

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This was one of the best experiences I’ve had with buying a car. Tyrone went above and beyond! Because of his hospitality we will be back! a car. Tyrone went above and beyond! Because of his hospitality we will be back! More

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The experience with Jean,David, and the financial agent was more than Great EXCELLENT!!! Professional, knowledgeable , take care with any concerns. Very smooth process, I went with my wife and 2 girls an w was more than Great EXCELLENT!!! Professional, knowledgeable , take care with any concerns. Very smooth process, I went with my wife and 2 girls an we are very happy with Jean, David etc… More

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Awesome customer service. Great personality and answered all questions we had. Would definitely recommend my family and friends Great personality and answered all questions we had. Would definitely recommend my family and friends More

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Amazing customer service, would recommend Johnathon schaub, and Jean petit to anyone who wants a EXCELLENT DEAL! schaub, and Jean petit to anyone who wants a EXCELLENT DEAL! More

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