Jaylon Johnson
Jaylon Johnson at Five Star Subaru of Grapevine
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Jaylon Johnson

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Jaylon Johnson

October 28, 2024

Dealership Rating
Employee Rating

It is the best dealership in the DFW, salesman, and dealer had by far the best experience I've ever had, I recommend this dealer to all my friends and family. More

by VICTORJUAREZ77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Greg Cryer

Oct 29, 2024

Five Star Subaru of Grapevine responded

Congratulations, VICTORJUAREZ77, on your recent purchase from Five Star Subaru. We are honored to have you as a customer and are committed to providing exceptional service. Please don't hesitate to contact us at 817-438-1700 if you have any questions or concerns. Thank you, David Cheney, General Sales Manager

October 09, 2024

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My experience was great the appointment I made was a on time appointment. The car I wanted was ready to test drive. Got all of the paperwork done and I was in and out with my new car in no time. More

by STLLIFETEAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Steve Lennon

Oct 10, 2024

Five Star Subaru of Grapevine responded

Congratulations, STLLIFETEAM, on your purchase at Five Star Subaru. Efficiency is the goal and we are happy we had the chance to help you. Should you have vehicle questions, give us a call at 817-438-1700. Customer service continues to be the goal. Thank you, David Cheney, General Sales Manager

October 04, 2024

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Amazing customer service. Jaylon sent me videos, has the cars ready to go to test drive, and worked with me on pricing to fit my budget. He showed me around the dealership, se More

by MENDEJENSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Greg Cryer

Oct 04, 2024

Five Star Subaru of Grapevine responded

MENDEJENSEN, Thank you for taking the time to share your feedback. We're delighted to know that you were satisfied with Jaylon and your shopping experience at Five Star Subaru. It's customers like you who make our job rewarding. We look forward to helping you enjoy your Crosstrek. Stop by or give us a call at 817-438-1700 any time. Take care, David Cheney, General Sales Manager

September 27, 2024

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I absolutely admire how consume the purchasing process was. Jayson connected me w/ the car of internet, provided a buyer’s order, and 48 hours later I’m riding in luxury. No pressure, no games. Posthaste More

by STEPHENSANDERS48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Steve Lennon

Sep 27, 2024

Five Star Subaru of Grapevine responded

Congratulations, Stephen, on your purchase at Five Star Subaru! It is great to hear you found our processes efficient. Should you have additional auto needs, reach Jayson and our team at 817-438-1700. Enjoy your travels! Take care, David Cheney, General Sales Manager

September 24, 2024

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Great communication and feedback. Very upfront the entire time and highly recommend them and will go back. More

by SubyForester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Patrick , Travis Littrrll

Sep 24, 2024

Five Star Subaru of Grapevine responded

SubyForester, We are grateful for your business at Five Star Subaru. Betweem visits, should you have vehicle concerns, give our service team a call at 817-438-1700. Thank you for your feedback and business. Best regards, Jakob Ritter, Service Director

September 24, 2024

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No dealer add-ons to the price of their vehicles, very straight forward approach! Good selection to choose from. More

by steve.judy.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantai Isom

Sep 25, 2024

Five Star Subaru of Grapevine responded

Steve.judy, We are so excited that you shopped at Five Star Subaru! As you begin enjoying your new car, reach your sales team at 817-438-1700. We want to make certain you fully understand the features on your Subaru. Congratulations! Thank you, David Cheney, General Sales Manager

September 14, 2024

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I was reluctant to purchase because I know interest rates are very high right now. Jaylon put me at ease through the entire process and worked hard to earn my business. I would say he went above and beyond t More

by JENNIFER.ORONA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2024

Five Star Subaru of Grapevine responded

Jennifer, Thank you for shopping at Five Star Subaru. Jaylon and your sales team remain available at 817-438-1700 to answer any additional vehicle questions. We are here to help with all of your automotive needs. Best regards, David Cheney, General Sales Manager

September 01, 2024

Dealership Rating
Employee Rating

Jaylon was a great salesman Greg lacks mannerism and politeness Not friendly at all Not a smile at all In fact, he never appreciateyJaylon for doing a great job and getting a sale done More

by Lakshmy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer

Sep 02, 2024

Five Star Subaru of Grapevine responded

Lakshmy, Thank you for shopping at Five Star Subaru and sharing your candid feedback as it helps us make improvements where needed. If you have additional comments, please reach me at dcheney@subarugrapevine.com or 817-438-1700. I am focused on making certain you are happy with our services and dealership experience. Congratuiations on your new car! Sincerely, David Cheney, General Sales Manager

August 30, 2024

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Very good experience. Would recommend to a friend or family. Can't think of anything else More

by CBASS2305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Doug Laymon

Aug 31, 2024

Five Star Subaru of Grapevine responded

Congratulations, CBASS2305, on your car from Five Star Subaru. When we can offer our vehicle advice, please call 817-438-1700. Our focus now is helping you fully enjoy your Subaru. Thank you for your business and feedback. Take care, David Cheney, General Sales Manager

August 13, 2024

Dealership Rating
Employee Rating

The customer service I experienced with Jaylon was above anything I’ve ever experienced at a dealership. He had me in and out in under 1.5 hours. More

by SMCGRUDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck

Aug 13, 2024

Five Star Subaru of Grapevine responded

SMCGRUDER, We're so glad you had a positive shopping experience at Five Star Subaru! Your satisfaction is our top priority, and we appreciate your business. Thank you for recognizing Jaylon and Corbin. For technical or care advice, continue to reach us at 817-438-1700. Best regards, David Cheney, General Sales Manager

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