Jaylen Murray
Jaylen Murray at San Antonio Dodge Chrysler Jeep Ram
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Jaylen Murray

Product Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Jaylen Murray

December 17, 2024

Dealership Rating
Employee Rating

I had a fantastic experience purchasing my new Jeep! Jaylen made the entire process seamless and stress-free, and I never felt any pressure at any point. I highly recommend them to anyone looking for a More

by ChrisMatt82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for your feedback on your recent visit to San Antonio Dodge Chrysler Jeep Ram. It's great to hear that Jaylen was able to assist you and that you had such a positive experience. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

December 14, 2024

Dealership Rating
Employee Rating

We recently purchased a new truck and Jaylen my sales personnel was very helpful and made every step of the process easy and smooth. He took his time to show me all my options and all the vehicles that w More

by Man79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

December 03, 2024

Dealership Rating
Employee Rating

Jaylen is great! So helpful and kind. He payed attention to our needs and preferences and answered all the questions we had. More

by RICARDOPC1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Robert Rangel

Dec 03, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Here at San Antonio Dodge Chrysler Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jaylen, and it was a pleasure having you at the dealership. We appreciate your review! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 20, 2024

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Employee Rating

Jasmine & Jaylen were helpful in getting a video of the vehicle to me shortly after inquiring. This purchase was done out of state and the vehicle was shipped to me, so I understand that things may not go More

by JOCABALLERO724
Recommend Dealer
No

Other Employees Tagged: Luke Griego, Marco Benavides

Nov 23, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

November 16, 2024

Dealership Rating
Employee Rating

Great service easy to work with! No hassle finance process extremely satisfied with the entire process. Forever customer More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

San Antonio Dodge Chrysler Jeep Ram responded

JW, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 01, 2024

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Employee Rating

I recently had the pleasure of purchasing a vehicle from San Antonio Dodge Chrysler Jeep Ram, and cannot recommend them highly enough. From the moment I walked in, I was greeted by a friendly staff who genu More

by robertojag19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Robert Rangel

Nov 03, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Robert, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 30, 2024

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Employee Rating

Phenomenal service. They didn’t push anything unwanted, listened to me when I listed out the specifications desired, and worked with me to get me a deal I was happy with More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Robert Rangel

Oct 30, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Lisa, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jaylen can do to assist you, please do not hesitate to let us know. We are always happy to help! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 06, 2024

Dealership Rating
Employee Rating

Jalen was great, although he really didn't do much, I had already found the vehicle I wanted for the price I wanted. I don't feel like the finance department or the dealership did all they could do to find More

by rwillis62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Latzu Lara

Sep 09, 2024

San Antonio Dodge Chrysler Jeep Ram responded

While we're glad to hear you enjoyed working with Jaylen, we are sorry that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

August 14, 2024

Dealership Rating
Employee Rating

These guys always help me out. Helped me get my first car here then helped me trade in for something better. More

by Jesus Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo , Mark Montz

Aug 14, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Jesus, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

June 11, 2024

Dealership Rating
Employee Rating

I would buy a car from Jaylen any day. His approach to customer service is phenomenal. More

by Matthoppz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franklin Miranda, Brian Wells

Jun 11, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Matt, Thank you for your business and this review. We're happy to hear Jaylen and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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